Administrative Excellence Certificate Program

The Administrative Excellence Certificate Program is for administrative assistants and support staff who performance administrative duties.

This program will help you further develop your administrative and personal skills.


Administrative professionals play a vital role in the operations of Missouri State University. These positions require high professional and ethical standards, and the ability to deal with varied responsibilities and strong communication, interpersonal and organizational skills.

Human Resources and the Management Development Institute have teamed up to bring you a professional development opportunity to enhance your current administrative and personal skills by obtaining your Administrative Excellence Certificate. The certificate will provide a strong knowledge base to handle your position with increased confidence, authority and professionalism.

Who should participate?

All levels of administrative assistants and support staff who are responsible for the administrative functions within the university and are in Job Family 1 are eligible to participate. The certificate will provide an update of current information for those professionals with years of experience, or serve as a career development track for those new to the field. Seminars can also count toward Certified Administrative Professional recertification.


Please register online through My Learning Connection, located in My Missouri State, and search under "Professional Development" for the current event listing.

Program requirements

The certificate consists of six one-day sessions offered through the Management Development Institute and Human Resources. Employees must successfully complete all six sessions to earn the certificate.

Contact information

Please contact 417-836-7683 or if you have questions about the training, registration or accessing the courses.