Policy on Residency for Fee Purposes

Because Missouri State is a public, state-assisted institution, the fees for Missouri residents are lower than those for non-residents. A student's residence status is determined at the time of admission according to a policy established by the Missouri Coordinating Board for Higher Education and adopted by the Missouri State Board of Governors. Current students seeking a change in their residence classification should contact the Office of Admissions. The complete policy is available on the Admissions Office web site at: www.missouristate.edu/admissions/residency.htm

Deferred Payment Plan

Missouri State has a Deferred Payment Plan which allows students to defer payment of required student fees and residence hall charges. In addition, Missouri State students, faculty, and staff will be allowed to use their identification numbers to charge miscellaneous charges and fines, including Taylor Health and Wellness Center charges, long distance telephone charges, Missouri State Bookstore charges, and library fines. These miscellaneous charges are not deferred, but are due when billed. Finance charges accrue on the second statement sent.

Students must submit the required minimum payment of $60.00 toward the required student fees by the fee payment deadline in effect at the time of the student's registration. Failure to pay the $60.00 by the deadline will result in the cancellation of the schedule of classes, thereby making the seats available to other students. Fee payment deadlines are printed in the semester class schedule, and are stated on each student's registration invoice. The remainder of the required student fees and residence hall charges, if applicable, must be paid in monthly installments with the balance being paid in full by the fifteenth of the month preceding the end of the semester. Use of the Deferred Payment Plan does incur the assessment of finance charges.

The terms and conditions of the Deferred Payment Plan are printed on the reverse of the Registration Request form and the monthly accounts receivable statement. Students who violate the terms and conditions will be removed from participating and will be required to pay fees in full by the due date.

Fee Payment Guidelines

In order to retain their registration, students enrolled in the Deferred Payment Plan (DPP) must pay a $60 required minimum payment. Students who have had the privilege of participating in the DPP revoked by the Financial Services Office must pay full fees according to the Fee Payment Deadlines based on date of initial registration. Students may appeal to the Financial Services Office to be reinstated to the Deferred Payment Plan. The $60 required minimum payment will not be refunded, once paid, if the student withdraws from the University. It is the student's responsibility to complete payment as stated on the student's registration invoice whether or not additional statements are received. Payments must be received by the Missouri State Bursar's Office, not postmarked by the due date specified. In addition, students who withdraw from the University may continue to owe fees if the withdrawal is not requested in writing on or before the 100 percent refund deadline for the course(s) enrolled. Refer to the "Refund Policy for Drops and Withdrawals" section for further information. Financial aid, employee waivers, graduate assistant fee waivers and/or credit balances are not always automatically applied towards outstanding fees. It is the student's responsibility to ensure that aid or waivers are applied properly or to request a credit balance from a previous semester be applied to the appropriate fees prior to the applicable deadline(s).

Students who do not complete payment of current semester Required Student Fees and Housing Fees by the deadline will:H

1. Have their future registration(s), if any, cancelled (thereby making those classes available to other students)
2. Be removed from the Deferred Payment Plan
3. Be encumbered until paid

Fee Payment Locations

Credit cards accepted are American Express, Mastercard, Visa, and Discover.

In Person	Bursar's Office, Carrington Hall 102	8:30am – 4:30pm M-F	Cash, Check, Credit Card, Debit
Mail	Missouri State Bursar, 901 S National, Springfield MO 65897	n/a	Check
Phone	Bursar's Office, 417/836-5128	8:30am – 4:30pm M-F	Credit Card
Online	Make Credit Card Payment online  - payment posted to account on the following business day – do not use this method if fees due same day payment submitted	7:30am-8:30pm CST	Credit Card
Drop Box	Bursar's Office, Carrington Hall 102	7am – 9pm M-F	Check

Policies Regarding Payment of Fees

The purpose of this section is to inform students of the actions which may be taken when fees assessed by the University are not paid in a timely fashion.

All charges assessed by the University are due and payable within 30 days of the date the debt was incurred. If a student makes payment by check and that check is not honored by the student's bank, the student will be notified and must make restitution within ten days from receipt of notification.

When a student has unpaid charges which are over 30 days past due or has otherwise failed to make satisfactory arrangements for the settlement of a University account, the University may: place an encumbrance on the student's record which will prevent registration for future semesters and the release of transcripts and diplomas, as well as access by the student to other University services except where an emergency medical situation may exist; offset the student's payroll checks (for student employees) or refunds issued through University offices until the debt is repaid; assess a late registration fee (when a check for required student fees is not honored by the student's bank); remove the student from University housing; and/or disenroll the student. Failure to repay short-term loans by the specified date could make a student ineligible for future financial assistance. Charges which remain unpaid after an extended period of time may be reported to the Credit Bureau of Springfield for credit reporting and collection purposes. The reported data are compiled on the debtor's permanent credit file. Past due charges may also be reported to the Missouri Department of Revenue to be offset against the debtor's Missouri income tax refund.

Inquiries regarding unpaid charges should be directed to: Financial Services Office, Missouri State, 901 South National, Springfield, Missouri 65897, phone (417) 836-5632.

Should a student feel that a notification of indebtedness is incorrect, the student may submit a written appeal, citing the grounds for the appeal, through the Vice President for Student Affairs Office within ten school days from the date of notification.

Refund Policy for Drops and Withdrawals

Students who withdraw from the University or drop a course may receive a partial refund of the required student fees (or a change in their fee assessment if all fees have not been paid) provided they complete the formal drop or withdrawal process by the established deadlines appropriate to the length or delivery method of the class. Students who are enrolled in the Deferred Payment Plan are responsible for the amount of unpaid fees after the refund or re-assessment.

If a student receives a scholarship, grant, or loan from the University the refund is used to repay the scholarship, grant, or loan. A refund is made to the student only if the refund exceeds the amount of the award from the University. For students who are recipients of Federal Title IV student aid, refunds will be made in accordance with all applicable federal regulations. Examples of refund calculations for Title IV aid recipients are available in the Office of Student Financial Aid.

Sixty dollars of each student's required student fees is designated as a non-refundable administrative fee. The administrative fee is retained by the University if the student withdraws from all courses, but not for students who drop only some of their courses.

Refer to the "Academic Regulations" section of this catalog for information regarding the drop and withdrawal policies and procedures. Refund deadline dates are available on the web at www.missouristate.edu/costs and on the web calendar and in the semester class schedules.

The date used to determine the refund of fees is as follows:

Withdrawals — the date the student completes the withdrawal request form and has it processed in the Registration Center, Carrington Hall, Room 320; or the postmark date of withdrawal requests submitted by mail to the Registration Center, 901 S. National, Springfield, MO 65897-0094; or the date a withdrawal request is faxed to (417) 836-8776.

Drops — the date the student completes the drop via web registration or submits a change of schedule form to an authorized location for processing. Authorized locations are listed in the semester class schedules.

If a student drops or withdraws from a full-semester course during the fall or spring semester, the refund shall be as follows:

On or before the second day of the semester	100% of Required Student Fees (less $60 if student withdraws from all courses for semester)
Days 3 through 10 of the semester	90% of Required Student Fees (but no more than 100% less $60 if student withdraws from all courses for semester)
Days 11 through 20 of the semester	50% of Required Student Fees (but no more than 100% less $60 if student withdraws from all courses for semester)
Days 21 through 40 of the semester	25% of Required Student Fees
After the 40th day of the semester	No refund

Refunds for block courses, extended courses, and the summer session are proportionate to the length of the above refund periods. Specific dates and deadlines are listed in the appropriate semester class schedules.

The refund for intersession, short courses and workshops is 100% of Required Student Fees (less an administrative fee of $60 if the student withdraws from all courses) if the course is dropped before the first day of class. After the first class meeting, refunds for intersession, short courses and workshops are made on the basis of the number of class meeting days. For classes meeting one to four days, the refund is 70% of Required Student Fees (less an administrative fee of $60 if the student withdraws from all courses) if dropped before the second class meeting. For classes meeting five or more days, the refund is 70% of Required Student Fees (less an administrative fee of $60 if the student withdraws from all courses) if dropped before the third class meeting. No refunds will be issued after these deadlines.

Courses which are offered through the Missouri State Online Program (Internet-based instruction) and are self-paced or off-sequence in regard to the regular semester schedule will utilize a special refund schedule adapted to the specific time frames of the individual courses. The College of Continuing Education and the Extended University will maintain a refund schedule and authorize refunds for such courses.

Courses in the Master of Science in Computer Information Systems program, which combine an intensive on-campus residency and distance learning in an extended semester format, will utilize a special refund schedule adapted to the specific time frames of the individual courses. The College of Business Administration will maintain the refund schedule and authorize refunds for such courses.

Please Note:

Routine exceptions are made to the above refund schedule for students who drop and then replace those hours with added hours DURING THE CHANGE OF SCHEDULE PERIOD ONLY (the first five days of the fall or spring semester and the first two days of the summer session). Such drops are credited at 100 percent for an even exchange of hours. Because courses should not be added after the change of schedule period, dropped courses and added courses (including section changes) WILL NOT be considered an even exchange and will result in an additional financial obligation for the student. Exceptions may be granted when the department of the course(s) dropped and added provides written verification to the Registration Center stating that the change was required or recommended by the department.

Exceptions to the Fee Refund Policy

Exceptions to the drop and withdrawal fee refund policy are generally granted only when a documented University error has occurred. Refund exceptions may also be granted when the deadline is missed by a few days due to documented exceptional circumstances that were beyond the control of the student.

Appeals to this policy must be made in writing to the Assistant Registrar in the Registration Center, 320 Carrington Hall, within one month of the drop or withdrawal and must be accompanied by written documentation of the circumstances. A Refund Exception Form is available in PDF format.

Room and Board Costs

See the "Housing" section of the undergraduate catalog.

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