Instructor
Contact Information
PSells@MissouriState.edu
Office: Glass Hall 206
Phone: 417-836-5443
Courses
MKT 352 - Personal Selling
QBA 237 - Basic Business Statistics
Highest Degree, Concentration and Institution
M.B.A., Marketing, Missouri State University
Teaching Interests
Business Statistics and Marketing
Research Interests
Patient/Customer Satisfaction, Customer Value and Consumer Needs Assessment
Recent Publications
"Customer Satisfaction Measurement Instruments, In Health Care, Does One Size Fit None?" Quality Progress, February 2000
Hobbies/Interests
Work