TITLE Public Safety Trainer-Investigator
CLASSIFICATION NUMBER 5426
IMMEDIATE SUPERVISOR Director, Safety and Transportation
MAJOR ADMINISTRATOR Vice President for Administrative & Information Services
The Public Safety Trainer/Investigator provides training for Public Safety Officers, Dispatchers, and other members of the Safety and Transportation Department, such as providing basic public safety officer training for newly hired Public Safety Officers and communications officer training for Dispatchers, organizing training to ensure department members are current with required annual certifications (listed below in “Certifications”), preparing in-service training specific to Public Safety Officers and Dispatchers, maintaining training records for each officer, and providing training on safety issues to campus organizations. The Public Safety Trainer/Investigator coordinates all crime prevention strategies and programs, presents safety and security and prevention/awareness lectures throughout the campus community, and maintains positive interactions with the general student, staff, and faculty population. The Public Safety Trainer/Investigator may perform investigations into complaints concerning personnel in the Safety and Transportation department in coordination with the Office of Human Resources and may assist in other investigations into campus incidents and concerns involving possible criminal activity at the request of the University administration. The Public Safety Trainer/Investigator coordinates departmental recruitment and hiring activities with the Office of Human Resources, maintains the departmental policy and procedure manual, researches and prepares policy drafts for approval, and tracks policy implementation.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A high school diploma or the equivalent is required; a Bachelor’s degree is preferred.
Experience: At least three years of experience is required in positions involving safety and security operations, parking and traffic control, fire prevention, or related fields (e.g., hotel security, airport gate security, department store security, private security firm, parking garage attendants, military police experience). At least two years of experience in organizing, preparing, and delivering training programs for adult learners is required.
Skills: Strong oral and written communication skills are required. Excellent interpersonal skills are required. Strong organizational skills are required. Must be computer literate and have the ability to learn how to develop online training programs. Requires the ability to work without close supervision and within a framework of specific guidelines. The ability to become familiar with the layout of the campus and its buildings is required; must become knowledgeable of departmental general orders.
Certification: Must become certified as an instructor in CPR/AED, First Aid, pressure point control tactics (PPCT), defensive tactics, and other topics as required within ninety days of employment. Annual certification for Adult/Child cardiopulmonary resuscitation (CPR) and Automatic External Defibrillators (AED) is required; proficiency will be demonstrated yearly. First Aid training will be completed every third year. Missouri Police Officer Standards of Training (POST) instructor’s certificate is preferred.
Effort: Requires extended periods of standing, the ability to move quickly throughout campus on foot and by bike, including climbing stairs in all University buildings. Periodically requires working in confined spaces and at heights. Requires the ability to lift and carry equipment weighing up to 50 pounds. Work is performed primarily out-of-doors, in varied weather conditions.
Other: The scope of the position may require night time, holiday, and/or weekend work. Positions associated with this position classification may be located in facilities requiring the position to be designated ‘sensitive’ as defined by University policy. Positions associated with this position classification may include job duties, responsibilities, or activities that are subject to export control regulations. A valid Missouri driver’s license is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Helps to assure new and existing Public Safety Officers and Dispatchers are well-trained for their roles and have up-to-date required annual certifications by preparing and delivering a basic public safety officer training curriculum for newly hired officers, basic radio communications officer training for Dispatchers, maintaining training records for each department member, preparing in-service training specific to all officers and dispatchers, and organizing training sessions to ensure officers and dispatchers are current and in compliance with annual certification requirements.
2. Helps to encourage positive relationships between Safety and Transportation and the campus community by providing training about safety issues to various campus organizations and developing and presenting specific crime prevention strategies in response to campus safety trends.
3. Develops and delivers training programs specific to department members in a variety of ways that support learner’s needs, such as workshops, seminars, conferences, online training programs, and personal instruction.
4. Develops training schedules, lesson plans, testing modules, tracking methods, and reports to support an effective training program for Public Safety Officers and Dispatchers.
5. Assists with the publication of safety and loss prevention publications, brochures, posters, and flyers by writing articles on safety topics or gathering information on safety or crime prevention issues and providing that material for use in publications.
6. In coordination with the Office of Human Resources, completes and documents internal investigations into complaints about the department or, at the request of University administration, conducts investigations into campus complaints or incidents involving possible criminal activity.
7. Serves as the liaison for departmental recruiting and selection processes with the Office of Human Resources.
8. Coordinates the regular review and revision process of the department policy and procedure manual, drafts new procedures and revisions as directed, and ensures that changes to departmental procedures or policies are properly disseminated to all employees and that such dissemination is properly documented.
9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director, Safety and Transportation.
10. Contributes to the overall success of the Department of Safety and Transportation by adhering to the Department of Safety and Transportation Policy and Procedures Manual and performing all other duties and responsibilities as assigned in a professional manner.
The Public Safety Trainer/Investigator is supervised by the Director, Safety and Transportation.
OFFICE OF HUMAN RESOURCES
JOB FAMILY 2
Factor 1: Educational Requirements of the Job
Level 2 - 100 Points: The job requires a high school diploma or equivalent.
Factor 2: Skill Requirements - Craft and Trade Skills
Level 4 - 750 Points: Knowledge of an extensive set of operations and procedures, specific skills and demonstrated ability, that requires considerable creativity or mechanical aptitude. Skills at this level normally require more than two and as much as five years of experience and previous training.
Factor 3: Managerial Responsibility
Level 2 - 75 Points: Irregular but occasional responsibility to direct the work of student workers or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. Responsibilities at this level may include tracking budgeted spending, limited purchasing authority, and tracking inventory.
Factor 4: Guidelines
Level 2 - 50 Points: Specific guidelines and established routines exist, but some judgment in applying guidelines and deviating from standards must be exercised. The number and similarity of guidelines and work situations requires the employee to use judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adapt guidelines in specific cases. At this level, the employee may also determine which of several alternatives to use. Situations to which the existing guidelines cannot be applied or significant proposed deviations from the guidelines are referred to a supervisor.
Factor 5: Contacts
Level 4 - 175 Points: The purpose is to coordinate activities involving employees, students, and/or the general public. At this level, contacts involve considerable interpersonal skill involving cooperation and coordination and may involve the organization of activities of programs requiring working relationships among several parties. While contacts may require some level of persuasion, potential for conflicts and disputes are relatively minor.
Factor 6: Work Environment
Level 1 - 20 Points: The work environment had only everyday risks or discomforts associated with an office or commercial vehicle. The work area is adequately lighted, heated or cooled, and ventilated. There are no unusual hazards in the work environment.
Factor 7: Physical Demands
Level 2 - 60 Points: Work requires some exertion such as standing for long periods of time, considerable walking, frequent bending kneeling, reaching, and stooping. May include occasional lifting of moderately heavy objects. Work may require specific but common physical abilities.
Factor 8: Responsibility for Facilities and Resources
Level 1 - 20 Points: The job requires limited levels of responsibility for facilities, money, tools, and/or equipment.
Factor 9: Complexity
Level 4 - 700 Points: The work involves varied duties requiring many different and unrelated processes and methods such as those relating to well-established administrative or professional fields. Decisions regarding what needs to be done include the assessment of unusual circumstances, variations in approach, and incomplete or conflicting data. The work requires making many decisions concerning such things as the interpreting of considerable data, planning the work, or refining methods and techniques to be used.