Missouri State University

1689 China Operations Specialist

POSITION IDENTIFICATION

TITLE China Operations Specialist

CLASSIFICATION NUMBER 1689

GRADE 42

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Vice President for Research and Economic Development/Director of China Operations

MAJOR ADMINISTRATOR President

GENERAL FUNCTION

The China Operations Specialist provides a variety of support services for China Program administrators, faculty, and students.  The China Operations Specialist provides tutoring and instruction in English and Chinese language and cultural instruction and support for visiting faculty and students from China.  The China Operations Specialist may provide classroom instruction in English and Chinese language and culture in for-credit classes, as assigned. The China Operations Specialist serves as a liaison between Missouri State University administrators and higher education administrators in China regarding contracts, agreements, and financial documents by providing translation, clarification, and cultural context for Chinese business documents and practices.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master’s degree is required.

Experience:  Experience teaching Chinese language and culture is required.  Administrative experience working in a Chinese institution of higher education is required.  Experience living in China for at least five years is required.

Skills:  Verbal and written fluency in both English and Chinese is required; effective oral and written communication skills are required. Demonstrated skill using Microsoft Office applications is required. Effective interpersonal skills are required. Supervisory skills are required.  An understanding of both U.S. and Chinese culture and customs is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. An understanding of both U.S. and Chinese higher education administration and finance is required.

Other: A valid Missouri driver’s license is required. The ability to lift and carry fifty pounds is required.  The scope of the position requires the ability to work weekends and flexible hours.

ESSENTIAL DUTIES AND RESPONSIBLITIES

1. Provides tutoring and instruction in English and Chinese language and cultural instruction and support for visiting Chinese faculty from a variety of academic disciplines (e.g., music, art, science, business).

2. Provides tutoring and instruction in English and Chinese language and cultural instruction and support for Chinese students enrolled in various academic programs at Missouri State University.

3. Provides tutoring and instruction in English specifically tailored to business terms and language used in classes taught by College of Business faculty teaching advanced business practices to Chinese professionals in the Executive MBA program.

4. Assists the Vice President for Research and Economic Development in development of new academic programs designed for Chinese students by providing information about the structure and nature of Chinese educational institutions and assisting in creating presentations and business plans for presentation to Chinese education administrators.

5. May provide for-credit classroom instruction in English and/or Chinese and Chinese culture as assigned.

6. Assists with the development and management of Chinese contracts and agreements and financial documents by serving as a liaison with the Missouri State University General Counsel and Financial Service staff, the Vice President for Research and Economic Development, and Chinese entities, providing translation services for financial documents, and providing context for Chinese business practices.

7. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

8. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, and attending professional development courses.

9. Helps ensure the success and growth of Missouri State University’s China programs by performing all other duties as assigned.

SUPERVISION

The China Operations Specialist is supervised by the Vice President for Research and Economic Development/Director of China Operations.

OFFICE OF HUMAN RESOURCES

NOVEMBER 2012

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 2 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.

Factor 2: Supervisory Responsibility

Level 1 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 2 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.