Missouri State University

5085 Corporate Support Representative and Special Event Coordinator

POSITION IDENTIFICATION

TITLE Corporate Support Representative and Special Event Coordinator

CLASSIFICATION NUMBER 5085

GRADE 42

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Manager, Corporate Support

MAJOR ADMINISTRATOR Director of Broadcast Services

GENERAL FUNCTION

The Corporate Support Representative and Special Event Coordinator is responsible for assisting the Manager, Corporate Support in attracting, maintaining, and increasing the underwriting revenues for KSMU radio station and Ozarks Public Television (OPT).

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: Two years of college is required, preferably in Electronic Media, Communications, Marketing, Public Relations, or a related field. A Bachelor’s degree in the above fields is preferred.

Experience: With two years of college, three years of successful sales experience is required. With a bachelor’s degree in the disciplines described above, no experience is required. Sales experience in public broadcasting fundraising is preferred.

Skills: Strong oral and written communication skills are required. Excellent interpersonal skills are required. Computer literacy, particularly in use of word processing, is required.

Effort: Must be able to lift and carry materials weighing five to twenty-five pounds.

License: Requires a valid Missouri driver’s license.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Secures financial commitments for programming, thus meeting assigned monthly and annual revenue goals in the form of underwriting from businesses in the Springfield, Branson, Joplin, and West Plains areas by researching potential revenue sources, initiating sales calls, and making oral presentations to business prospects, writing proposals for financial commitments, confirming the underwriting, servicing the sales accounts, and assisting in collecting underwriting commitments.

2. Supports marketing efforts by working with a variety of accounts including advertising agencies, financial and health care institutions, non-profit entities, retail businesses, universities, attorneys, doctors, and manufacturers, developing presentations and strategic marketing plans by providing ratings research analysis and using Arbitron and Nielsen ratings information, writing scripts for both radio and television stations that are FCC-compliant, providing visual ideas and scripting for television announcements, and helping with the development of media kits and packages for marketing.

3. Promotes a positive image of the University and Broadcast Services by assisting in securing business underwriting for special projects, such as community awareness programs, visits by radio and television personalities that serve the community and the listeners of the radio station and viewers of the television station, the Friday Night TV Dinner, Wine and Food Celebration, special local programming on Ozarks Public Television, and Challenge Grants for KSMU fundraisers, securing corporate sponsorships and higher level merchandise donations for auctions and events, assisting with KSMU and OPT membership activities, and maintaining professional contacts within the community in order to increase station visibility, such as working with the Springfield Ad Club.

4. Coordinates the annual Friday Night TV Dinner and Wine and Food Celebration by working closely with the volunteer committee to ensure the success of the events, securing contracts with restaurants, coordinating marketing and promotion for the event, and securing corporate sponsorships and table sales.

5. Assists with the training of graduate assistants and student workers.

6. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Manager, Corporate Support.

7. Contributes to the overall success of Broadcast Services by working on other marketing and development projects as necessary, and performing other essential duties and responsibilities as assigned.

SUPERVISION

The Corporate Support Representative and Special Event Coordinator is supervised by the Manager, Corporate Support and supervises student interns and employees.

OFFICE OF HUMAN RESOURCES
REVISED APRIL 2008

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 2 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.

Factor 2: Supervisory Responsibility

Level 1 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 2 - 400 Points: Work involves services including collecting, processing, and disseminating information and providing advice to others. Work activities may be complex and likely affect the accuracy, reliability, or acceptability of further processes or services to the extent that others rely on the advice given in order to make decisions. Work activities typically affect the efficiency of the department but have relatively minor effects on operations within the cost center. Individuals in jobs at this level are often responsible for actively documenting, monitoring, and controlling expenditures. Incumbents may recommend minor expenditures, but have no substantive authority over budgets.