TITLE Director, TRIO Programs
CLASSIFICATION NUMBER 1132
IMMEDIATE SUPERVISOR Assistant Vice President for Multicultural Programs and Student Diversity
MAJOR ADMINISTRATOR Vice President for Student Affairs
The Director, TRIO Programs, is the primary liaison between the TRIO Programs (Student Support Services and Upward Bound) and university administrators, faculty, public school district partners, participants, parents, and community representatives interested in the TRIO programs. The Director, TRIO Programs ensures that the programs meet established goals, objectives, and federal guidelines and is responsible for program operation and implementation, management of day-to-day operations, planning, supervision and evaluation of program staff, budgeting, and maintaining appropriate program records. The Director, TRIO Programs also conducts research and performs administrative functions to support the programs, including monitoring and tracking administrative processes, submitting time and effort reports, mandated compliance reports, etc. to track activities, monitor success, and assure program reporting requirements are met.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Master’s degree in educational administration, academic/career counseling, educational leadership, or a related field is required.
Experience: At least three years of experience in educational program management, personnel management, and fiscal management are required. Experience working with Upward Bound, other TRIO programs, student support services, or other programs focused on low-income, first generation, or academically disadvantaged students is preferred. Prior experience working with students from diverse backgrounds is preferred. A record of inclusive conduct and evidence of multicultural skills in the workplace is preferred.
Skills: Effective oral and written communication skills are required. Supervisory skills are required. Computer skills including database management, word processing, and spreadsheet applications are required. Familiarity with statistical software packages is desired.
Other: A valid Missouri driver’s license is required. Must be able to work evenings and weekends as required.
ESSENTIAL DUTIES AND REQUIREMENTS
1. Ensures that the TRIO Programs are understood and accepted as an integral part of the Student Affairs Division and the University community by representing the program in formal and informal venues, facilitating communication and discussion regarding the TRIO Program’s operations and goals and the needs of SSS and Upward Bound participants, conducting research, managing all administrative tasks and operations to comply with program requirements, and reporting research findings in formal and informal venues.
2. Assures that the programs for participants (SSS and Upward Bound) are organized, monitored, and managed to meet goals and objectives by designing, developing and directing all facets of the Upward Bound Program and Student Support Services programs under policies and procedures which ensure they are conducted in compliance with the U.S. Department of Education program guidelines and the specific requirements contained in the Missouri State University grant proposals, reporting data to the Program Advisory Councils about the status of academic support programs, student services, problems, successes, and individual student achievements, tracking expenditures and keeping financial records in accordance with federal guidelines, ensuring that all student records and files are complete, current, and confidential, reviewing TRIO Program materials, monitoring schedules and budgets against program criteria, preparing federal reports, preparing the continuation proposal, and attending meetings with the U.S. Department of Education Office at the request of the Assistant Vice President.
3. Ensures that data is collected and reported so disadvantaged students are able to fully utilize the TRIO programs by interviewing interested students to assess the effectiveness of program components such as academic and career counseling to undergraduate and graduate programs, evaluating the effectiveness of the Individual Plan for Success, and performing other evaluation of the impact of the TRIO programs.
4. Establishes and maintains close working relationships with various University representatives, the federal government (Department of Education), target schools’ faculty and administrators, and community agencies.
5. Assures the development and operation of an effective tracking and monitoring system for the TRIO Programs by working with the Office of Admissions, Office of Records and Registration, Enrollment Management and Services, Institutional Research, and Computer Services and coordinating with TRIO staff to ensure that all required tracking and monitoring systems are maintained and fully utilized.
6. Effectively manages the program by ensuring that the TRIO Programs meets all grant obligations in a timely manner to allow the preparation and submission of all necessary U.S. Department of Education reports.
7. Documents the progress of TRIO Programs in achieving its funded objectives by coordination and evaluation of the project.
8. Develops a competent and effective staff by recruiting, selecting, training, supervising, and evaluating TRIO staff members in compliance with the University’s established Affirmative Action/Equal Employment Opportunity policies.
9. Represents the Upward Bound and Student Support Services programs by attending appropriate meetings, on and off campus.
10. Works to secure funding for the continuation of the TRIO Programs by suggesting research studies and working closely with the Director of Sponsored Research to coordinate the writing of grant proposals.
11. Facilitates the development of activities and programs designed to encourage underrepresented populations to overcome barriers to postsecondary education by assisting the Assistant Vice President and Vice President with preparation and implementation of funding opportunities.
12. Provides direct academic support services to Upward Bound and Student Support Service participants and supervises participants at activities, cultural events, and cultural trips.
13. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Assistant Vice President for Multicultural Programs and Student Diversity.
15. Ensures the success of the TRIO Programs by performing all other duties as assigned by the Assistant Vice President for Multicultural Programs and Student Diversity.
The Director, TRIO Programs, is supervised by the Assistant Vice President for Multicultural Programs and Student Diversity, and supervises professional staff, clerical staff, graduate assistants, and part-time staff.
OFFICE OF HUMAN RESOURCES
REVISED JUNE 2011
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.
Factor 2: Supervisory Responsibility
Level 4 - 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.
Factor 3: Interactions with Others
Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.
Factor 4: Job Controls and Guidelines
Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.
Factor 5: Managerial Responsibility
Level 4 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.