1132 Director, TRIO Programs

POSITION IDENTIFICATION

TITLE Director, TRIO Programs

CLASSIFICATION NUMBER 1132

GRADE 45

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Vice President for Diversity and Inclusion

MAJOR ADMINISTRATOR President

GENERAL FUNCTION

The Director, TRIO Programs, is the primary liaison between the TRIO Programs (Student Support Services and Upward Bound) and University administrators, faculty, public school district partners, participants, parents, and community representatives interested in the TRIO programs. The Director, TRIO Programs ensures that the programs meet established goals, objectives, and federal guidelines and is responsible for program development, implementation, and management of day-to-day operations, planning, supervision and evaluation of programs and program staff, budgeting, maintaining appropriate program records, and preparing and submitting time and effort reports and mandated compliance reports. The Director, TRIO Programs prepares grant applications and ensures awareness and understanding of TRIO programs by providing presentations and networking. 

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master’s degree in educational administration, academic/career counseling, educational leadership, or a related field is required.

Experience: At least three years of experience in educational program management, personnel management, and fiscal management are required. Experience working with Upward Bound, other TRIO programs, student support services, or other programs focused on low-income, first generation, or academically disadvantaged students is preferred. Prior experience working with students from diverse backgrounds is preferred. A record of inclusive conduct and evidence of multicultural skills in the workplace is preferred.

Skills: Effective verbal and written communication skills are required. Supervisory skills are required. Computer skills including database management, word processing, and spreadsheet applications are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Familiarity with statistical software packages is desired.

Other: A valid Missouri driver’s license is required.  Evenings and weekend work is required.

ESSENTIAL DUTIES AND REQUIREMENTS

1. Ensures that the TRIO Programs are understood and accepted as an integral part of the University community by representing the program in formal and informal venues, facilitating communication and discussion regarding the TRIO Program’s operations and goals and the needs of SSS and Upward Bound participants, conducting research, managing all administrative tasks and operations to comply with program requirements, and reporting research findings in formal and informal venues.

2. Assures that the programs for participants (SSS and Upward Bound) are organized, monitored, and managed to meet goals and objectives by designing, developing and directing all facets of the Upward Bound Program and Student Support Services programs under policies and procedures which ensure they are conducted in compliance with the U.S. Department of Education program guidelines and the specific requirements contained in the Missouri State University grant proposals, reporting data as needed and required, tracking expenditures and keeping financial records in accordance with federal guidelines, ensuring that all student records are complete, current, and confidential, reviewing TRIO Program materials, monitoring programming content, schedules, and budgets against program criteria, preparing federal reports, preparing the continuation proposal, and attending meetings with the U.S. Department of Education Office at the request of the Vice President.

3. Ensures that unit data is collected to establish patterns of employee performance and fiscal return on investment for all programs and collaborative initiatives and reports such data quarterly and annually to the Vice President.

4. Ensures that eligible students are able to fully utilize the TRIO programs by interviewing interested students and collecting and reporting data to assess the effectiveness of program components and performing other evaluation of the impact of the TRIO programs.

5. Establishes and maintains close working relationships with various University representatives, the federal government (Department of Education), target schools’ faculty and administrators, and community agencies.

6. Assures the development and operation of an effective tracking and monitoring system for the TRIO Programs by working with the Marketing and Data Communications Specialist, Office of Admissions, the Registrar, Financial Aid, Enrollment Management and Services, Institutional Research, and Computer Services and coordinating with TRIO staff to ensure that all required tracking and monitoring systems are maintained and fully utilized.

7. Effectively manages the program by ensuring that the TRIO Programs meets all grant obligations in a timely manner to allow the preparation and submission of all necessary U.S. Department of Education reports.

8. Documents the progress of TRIO Programs in achieving its funded objectives by coordination and evaluation of the project.

9.  Develops a competent and effective staff by recruiting, selecting, training, supervising, and evaluating TRIO staff members in compliance with the University’s established Affirmative Action/Equal Employment Opportunity policies.

10. Represents the Upward Bound and Student Support Services programs by attending appropriate meetings, on and off campus.

11. Works to secure funding for the continuation of the TRIO Programs by suggesting research studies and working closely with the Vice President for Diversity and Inclusion to coordinate the writing of grant proposals.

12. Facilitates the development of activities and programs designed to encourage underrepresented populations to overcome barriers to postsecondary education by assisting the Vice President with program preparation and implementation of funding opportunities.

12. Provides direct academic support services to Upward Bound and Student Support Service participants and supervises participants at activities, cultural events, and cultural trips.

13. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Vice President for Diversity and Inclusion.

15. Ensures the success of the TRIO Programs by performing all other duties as assigned by the Vice President for Diversity and Inclusion.

SUPERVISION

The Director, TRIO Programs, is supervised by the Vice President for Diversity and Inclusion and supervises professional staff, clerical staff, graduate assistants, part-time staff, and student employees.

OFFICE OF HUMAN RESOURCES

REVISED NOVEMBER 2014

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 4 - 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 5 - 2350 Points: Work involves primary accountability for a larger department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University, influences internal or external operations, or impacts students, faculty, and/or staff. Work activities have a direct and significant impact on the department. Work activities also have a significant effect on the efficiency and reputation of the cost center and represent a relatively major function within the cost center. At this level would be jobs in which the incumbent may have responsibility for developing budgets, distributing budgeted funds, and exercising primary control over a moderately-sized budget.