TITLE Custodial Supply, Delivery, and Storage Foreman
CLASSIFICATION NUMBER 8030
IMMEDIATE SUPERVISOR Varies
MAJOR ADMINISTRATOR Administrator varies
The Custodial Supply, Delivery, and Storage Foreman provides leadership to a small group of custodians and/or part time or student employees and performs supply, delivery, and storage services for assigned University facilities, functions, and events. The Custodial Supply, Delivery, and Storage Foreman moves furniture, supplies, and equipment for delivery, cleaning, special events, etc., unloads trucks, and stores supplies, furniture, and equipment. The Custodial Supply, Delivery, and Storage Foreman plans, leads, and organizes assignments which may require carrying and erecting tables, chairs, stages, podiums, sound shells, and similar items indoors and out-of-doors. The Custodial Supply, Delivery, and Storage Foreman may run assigned errands, assist with training, maintain the inventory of stored items, remove recyclables, remove, deliver and/or store surplus items or waste lamps, and deliver and set-up appliances, furniture, rolls of carpet, etc. The work performed by the Custodial Supply, Delivery, and Storage Foreman includes the removal of snow and/or ice from exterior entrances, walkways and sidewalks and the performance of all Custodial Foreman and Custodian I tasks, as needed. The Custodial Supply, Delivery, and Storage Foreman may assume the duties of the immediate supervisor in his/her absence, as assigned.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A high school diploma or the equivalent is required.
Experience: At least two years of experience in custodial services at the University is required, during which time a good work history was demonstrated, including above average scores overall on performance evaluations, an above average attendance rating with no unexcused absences over the previous year, and no disciplinary actions within the previous year
Skills: Must be able to read English language sufficiently to understand written work orders and instructions as well as directions for the proper mixture, use, and disposal/storage of cleaners, solvents, chemicals, and similar products used in custodial services. Must be able to instruct other custodial personnel in proper lifting procedures and the use of custodial supplies and equipment. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: Maximum physical exertion is required on a daily basis in this job. Requires the ability to lift and carry supplies, furniture, and equipment without assistance weighing up to 100 pounds on a frequent basis; must be able to lift and move objects weighing up to 500 pounds with the help of others or with mechanical assistance. Prolonged walking or standing and frequent bending, stooping, and reaching is required on a daily basis. Requires a full range of physical motion in order to operate manual and electrically-powered equipment and machines to include dollies, pallet jacks, hand trucks, platform trucks, floor scrubbers, high and low speed buffers, carpet extractors, vacuums, and fork lifts. Requires the ability to access facilities and areas that may only be accessible by climbing ladders or stairs, bending, reaching on top of partitions, cabinets, bookcases and ledges, moving furniture, supplies, equipment, or office machines by using stairs or in confined spaces. Must be able to move throughout assigned areas, as work is performed indoors and out-of-doors. Some positions in this job classification (job title) are designated as essential employees who must report to work as scheduled when University offices are closed due to severe weather; the supervisor will communicate whether the particular position is considered essential and under what situations.
Other: Scope of the job requires exposure to and use of chemical compounds for cleaning which may be hazardous and/or cause injury if specific instructions regarding their mixture, application and use are not properly followed. Must possess a valid Missouri driver’s license.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides leadership to small groups of custodians by planning, leading, and directing assigned moving, storage, and delivery activities during scheduled work periods (including weekends and overtime periods), or when the custodial work force is split into work crews, when performing special/detail cleaning projects, such as summer clean-up, shampooing upholstery, extracting carpets, power spraying porches, cleaning vents or wall coverings, or setting up and tearing down for events.
2. Assists with the development of an effective team of custodial personnel by instructing employees in the proper lifting and carrying methods and use of equipment designed to assist lifting and moving heavy objects, such as fork lifts, pallet jacks, hand trucks, platform trucks, furniture dollies, etc, as well as the proper methods and use of cleaning materials and equipment and providing corrective guidance and assistance when necessary to meet established performance standards.
3. Provides continuity of custodial services during personnel absences or under emergency conditions by performing custodial duties to cover areas without custodial support or directly related to the emergency conditions or as the situation dictates.
4. Maintains and tracks stored property under the control of the department, such as furniture, appliances, stages, podiums, sound shells, etc.
5. Assists with the annual property inventory by physically counting (by property number) various custodial equipment assigned to the department such as floor buffers and waxers, vacuum cleaners, and wet/dry vacuums.
6. May run errands as requested, delivering or picking up packages, boxes, documents, parts, etc.
7. May pick up, store, and surplus items no longer needed by the department.
8. May pick up waste lamps, package, label, and store waste lamps as needed, and deliver to Environmental Services hazardous waste storage area.
9. Assists the supervisor in ensuring that specified contract cleaning services are completed as contracted by performing sight inspections of areas designed by the supervisor and advising the supervisor when shortcomings or other deficiencies are noted.
10. Performs regular, scheduled, and directed floor and stairs maintenance by using manual tools and equipment or operating powered floor machines to sweep, vacuum, and mop floors and stairs, and strip and wax floors according to prescribed guidelines or specific directions.
11. Cleans building furnishings (which may require limited moving of those furnishings) within assigned area by dusting, washing, and/or polishing office furniture and equipment such as desks, chairs, tables, word processing cabinets, bookcases, file cabinets, end tables, lamps, handrails, heat and air conditioning registers, trophy cases, ash stands, and similar fixtures.
12. Ensures that lavatories and restrooms are clean and sanitary by following prescribed procedures for sweeping, washing and/or scrubbing the restrooms, using specific chemicals for foaming and/or disinfecting facilities, restocking all appropriate paper products, refilling soap dispensers, replacing sanitary disposal liners, and removing all trash and waste products from lavatories and restrooms.
13. Cleans classroom furniture and equipment (if classrooms are part of assigned area) by dry dusting blackboards and erasers and/or washing whiteboards, re-aligning classroom desks and/or tables and chairs, dust-mopping and damp-mopping hard surface floors or vacuuming carpeted floors, and collecting and removing all trash and waste products from the classrooms.
14. Cleans interior walls by removing adhesive tape, thumb tacks, paper pins, staples, and similar items, and washing and scrubbing (if necessary) the walls with prescribed wall cleaners to remove stains and graffiti.
15. Washes all interior glass, including windows, mirrors, and door glass by using glass cleaners and squeegees and paper wipes according to prescribed guidelines or specific directions for use of the cleaners.
16. Removes all trash from assigned areas by collecting trash from various trash containers and receptacles, transporting the trash to designated outside trash dumpsters, and emptying the trash into the dumpsters.
17. Removes all recyclable materials from assigned areas by collecting the recyclable materials from the various labeled containers, transporting the recyclable materials to designated outside recycling dumpsters, and emptying the recyclable materials into the dumpster, ensuring that the dumpster is locked when after dumping.
18. Uses cleaning chemicals properly and safely by wearing prescribed protective clothing, masks, and/or rubber gloves and boots, following either written or verbal directions for mixing chemical compounds according to specifications, applying the cleaning chemicals properly on surfaces or items designated for their use, and disposing of residual chemical products as directed or storing and labeling them for future use.
19. Unloads delivery trucks or picks up cleaning supplies from the custodial storeroom and distributes those items for immediate or future use by manually lifting the cleaning supplies and carrying and/or transporting them using a two-wheel hand truck to the designated storage facility or work area.
20. Prepares classrooms, meeting rooms, auditoriums, arenas and outdoor locations for special events and activities by moving existing furniture and tarping floors (if necessary), and setting up (erecting) equipment, tables, chairs, portable steps, stages, podiums, curtains, sound shells, and other specifically requested items following set-up plans, diagrams, or verbal instructions.
21. Assists in preventing accidents resulting from snow or ice covered walkways by shoveling or sweeping snow or ice from sidewalks and entrances, and spreading salt, sand or chemicals within the assigned area.
22. Responds to emergency situations that may cause property damage, personal injury or both such as water leaks, flooding, overflowing restroom fixtures, accidents resulting in the appearance of bodily fluids (blood, vomitus waste, urine), broken window and door glass, by following the procedures prescribed for handling each emergency situation within the capability to respond.
23. Performs a measure of building and facilities security by checking assigned areas, building and facilities for safety and security, locking designated office and work areas, and notifying proper authorities when security of the assigned building or facilities is in jeopardy.
24. Reports damage to buildings, facilities, furnishings and equipment, as well as emergency conditions beyond the capability to handle by contacting either the immediate supervisor or (if not available) the Office of Public Safety immediately upon discovery, and describing the specific conditions.
25. May contribute to training custodial staff on an individual basis or present information to general custodial training programs.
26. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
27. Contributes to the overall success of the assigned department by performing other essential duties and responsibilities as assigned.
The Custodial Supply, Delivery, and Storage Foreman is supervised by the assigned supervisor and supervises Custodians and student employees while they are assigned to crews for supply, delivery, and storage services or other special work crews, as assigned.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2017
JOB FAMILY 2
Factor 1: Educational Requirements of the Job
Level 2 - 100 Points: The job requires a high school diploma or equivalent.
Factor 2: Skill Requirements - Craft and Trade Skills
Level 2 - 350 Points: General mechanical or technical aptitude and a general knowledge of, and experience in, a skill, craft, or trade. A general ability to understand procedures, operations, and/or operate basic equipment, that typically require some previous experience or training is required. Jobs at this level typically require at least one and up to two years of related experience for successful performance.
Factor 3: Managerial Responsibility
Level 3 - 150 Points: Some supervision and training of student and part-time workers may be required where the nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level may also involve directing the work assignments of one or more permanent, full-time employees, but supervision typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day. Characteristic of this level would be employees who direct student workers, or work team leaders who act as working supervisors. Responsibilities at this level may include tracking budgeted spending, limited purchasing authority, and tracking inventory.
Factor 4: Guidelines
Level 3 - 90 Points: Procedures and standards exist, but considerable latitude in applying procedures and selecting a sequence of activities must be exercised. The employee uses judgment in interpreting and adapting guidelines such as agency policies, regulations, precedents, and work directions for application to specific cases or problems. The employee analyzes results and recommends changes.
Factor 5: Contacts
Level 3 - 100 Points: The purpose is to advise or counsel students, coworkers, or the general public, or to plan or coordinate work efforts with other employees who are working toward common goals and where relationships are generally cooperative. Contacts are moderately structured and routine.
Factor 6: Work Environment
Level 3 - 70 Points: The work area involves moderate discomfort and/or risk such as operating heavy machinery or dangerous equipment, or frequent exposure to hazardous materials. Alternatively, the work area may be subject to environmental discomfort such as poor ventilation. Loud noises, and/or extremes of heat or cold. The work often requires wearing protective gear that may be uncomfortable. The nature of the work environment may produce moderate levels of stress.
Factor 7: Physical Demands
Level 5 - 200 Points: Work requires maximum exertion on a daily basis. Prolonged and frequent walking, standing, bending, stooping, reaching, climbing, crawling, and/or heavy lifting represent normal work day activities. The job requires frequent lifting of objects weighing up to 75 pounds without assistance, and periodic lifting of heavier objects with or without assistance.
Factor 8: Responsibility for Facilities and Resources
Level 2 - 40 Points: Jobs at this level might require frequent but routine responsibility for facility security, public safety, equipment, or money.
Factor 9: Complexity
Level 3 - 450 Points: The work includes various duties involving different and unrelated processes and methods. Decisions regarding what needs to be done depend upon knowledge of the duties, priorities, commitments, policies, and program goals of the supervisor and the department and involve the analysis of the subject, phase, or issues involved in each project or assignment, and the course of action may have to be selected from many alternatives. The work involves elements that must be identified and analyzed to discern interrelationships.