Missouri State University

8025 Custodial Foreman

POSITION IDENTIFICATION

TITLE Custodial Foreman

CLASSIFICATION NUMBER 8025

GRADE 23

IMMEDIATE SUPERVISOR Custodial Supervisor 

MAJOR ADMINISTRATOR Administrator varies

GENERAL FUNCTION

The Custodial Foreman provides leadership to a small group of custodians and performs semi-skilled custodial services for University facilities following established procedures and guidelines in the maintenance of buildings, classrooms, offices, lavatories and restrooms, and associated areas, their furnishings and equipment using manual tools and electrically-powered machines. The Custodial Foreman also moves furniture and equipment for cleaning or for special events which may require carrying and erecting tables, chairs, stages, podiums, sound shells, and similar items indoors and out-of-doors. The work performed by Custodial Foreman includes the removal of snow and/or ice from exterior entrances, walkways and sidewalks.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A high school diploma or the equivalent is required. However, significant custodial experience beyond that required for the position may be substituted for the required formal education.

Experience: At least two years of experience in custodial services, which includes knowledge of cleaning procedures, equipment and supplies, is required.

Skills: Must be able to read English language sufficiently to understand written work orders and instructions as well as directions for the proper mixture, use, and disposal/storage of cleaners, solvents, chemicals, and similar products used in custodial services. Must be able to instruct other custodial personnel in proper cleaning procedures and the use of custodial supplies and equipment.

Effort: Requires the ability to lift and carry custodial supplies and equipment weighing up to 75 pounds on a frequent basis and up to 100 pounds on an occasional basis, prolonged walking or standing and frequent bending, stooping, and reaching on a daily basis. Requires a full range of physical motion in order to operate manual and electrically-powered cleaning equipment and machines to include snow shovels. Requires the ability to access facilities and areas that may only be accessible by climbing ladders or stairs, bending, reaching on top of partitions, cabinets, bookcases and ledges, moving furniture, supplies, equipment, or office machines. Must be able to move throughout assigned areas, as work is performed indoors and out-of-doors.

Other: Positions associated with this position classification may be located in facilities requiring the position to be designated “sensitive” as defined by University policy.  Positions associated with this position classification may include job duties, responsibilities, or activities that are subject to export control regulations.  The scope of the job requires exposure to and use of chemical compounds for cleaning which may be hazardous and/or cause injury if specific instructions regarding their mixture, application and use are not properly followed. A valid Missouri driver's license is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides leadership to small groups of custodians by leading or directing custodial activities during scheduled work periods (including weekends and overtime periods), or when the custodial work force is split into work crews, or when performing special/detail cleaning projects, such as summer clean-up, shampooing upholstery, extracting carpets, power spraying porches, cleaning vents or wall coverings.

2. Assists with the development of an effective team of custodial personnel by instructing employees in the proper methods and use of cleaning materials and equipment and providing corrective guidance and assistance when necessary to meet established performance standards.

3. Provides continuity of custodial services during personnel absences or under emergency conditions by performing custodial duties to cover areas without custodial support or directly related to the emergency conditions or as the situation dictates.

4. Assists with the annual property inventory by physically counting (by property number) various custodial equipment assigned to the department such as floor buffers and waxers, vacuum cleaners, and wet/dry vacuums.

5. Assists the supervisor in ensuring that specified contract cleaning services are completed as contracted by performing sight inspections of areas designed by the supervisor and advising the supervisor when shortcomings or other deficiencies are noted.

6. Performs regular, scheduled, and directed floor and stairs maintenance by using manual tools and equipment or operating powered floor machines to sweep, vacuum, and mop floors and stairs, and strip and wax floors according to prescribed guidelines or specific directions.

7. Cleans building furnishings (which may require limited moving of those furnishings) within assigned area by dusting, washing, and/or polishing office furniture and equipment such as desks, chairs, tables, word processing cabinets, bookcases, file cabinets, end tables, lamps, handrails, heat and air conditioning registers, trophy cases, ash stands, and similar fixtures.

8. Ensures that lavatories and restrooms are clean and sanitary by following prescribed procedures for sweeping, washing and/or scrubbing the restrooms, using specific chemicals for foaming and/or disinfecting facilities, restocking all appropriate paper products, refilling soap dispensers, replacing sanitary disposal liners, and removing all trash and waste products from lavatories and restrooms.

9. Cleans classroom furniture and equipment (if classrooms are part of assigned area) by dry dusting blackboards and erasers and/or washing whiteboards, re-aligning classroom desks and/or tables and chairs, dust-mopping and damp-mopping hard surface floors or vacuuming carpeted floors, and collecting and removing all trash and waste products from the classrooms.

10. Cleans interior walls by removing adhesive tape, thumb tacks, paper pins, staples, and similar items, and washing and scrubbing (if necessary) the walls with prescribed wall cleaners to remove stains and graffiti.

11. Washes all interior glass, including windows, mirrors, and door glass by using glass cleaners and squeegees and paper wipes according to prescribed guidelines or specific directions for use of the cleaners.

12. Removes all trash from assigned areas by collecting trash from various trash containers and receptacles, transporting the trash to designated outside trash dumpsters, and emptying the trash into the dumpsters.

13. Removes all recyclable materials from assigned areas by collecting the recyclable materials from the various labeled containers, transporting the recyclable materials to designated outside recycling dumpsters, and emptying the recyclable materials into the dumpster, ensuring that the dumpster is locked when after dumping.

14. Uses cleaning chemicals properly and safely by wearing prescribed protective clothing, masks, and/or rubber gloves and boots, following either written or verbal directions for mixing chemical compounds according to specifications, applying the cleaning chemicals properly on surfaces or items designated for their use, and disposing of residual chemical products as directed or storing and labeling them for future use.

15. Unloads delivery trucks or picks up cleaning supplies from the custodial storeroom and distributes those items for immediate or future use by manually lifting the cleaning supplies and carrying and/or transporting them using a two-wheel hand truck to the designated storage facility or work area.

16. Prepares classrooms, meeting rooms, auditoriums, arenas and outdoor locations for special events and activities by moving existing furniture and tarping floors (if necessary), and setting up (erecting) equipment, tables, chairs, portable steps, stages, podiums, curtains, sound shells, and other specifically requested items following set-up plans, diagrams, or verbal instructions.

17. Assists in preventing accidents resulting from snow or ice covered walkways by shoveling or sweeping snow or ice from sidewalks and entrances, and spreading salt, sand or chemicals within the assigned area.

18. Responds to emergency situations that may cause property damage, personal injury or both such as water leaks, flooding, overflowing restroom fixtures, accidents resulting in the appearance of bodily fluids (blood, vomitus waste, urine), broken window and door glass, by following the procedures prescribed for handling each emergency situation within the capability to respond.

19. Performs a measure of building and facilities security by checking assigned areas, building and facilities for safety and security, locking designated office and work areas, and notifying proper authorities when security of the assigned building or facilities is in jeopardy.

20. Reports damage to buildings, facilities, furnishings and equipment, as well as emergency conditions beyond the capability to handle by contacting either the immediate supervisor or (if not available) the Office of Public Safety immediately upon discovery, and describing the specific conditions.

21. Contributes to the overall success of the assigned department by performing other essential duties and responsibilities as assigned.

SUPERVISION

The Custodial Foreman receives supervision from the Custodial Supervisor and generally exercises limited supervision of Custodian I, temporary, and student employees while participating with those employees in performing similar duties.

PERSONNEL OFFICE 

REVISED MARCH 2009

JOB FAMILY 2

Factor 1: Educational Requirements of the Job

Level 2 - 100 Points: The job requires a high school diploma or equivalent.

Factor 2: Skill Requirements - Craft and Trade Skills

Level 3 - 550 Points: General mechanical or technical aptitude and specific knowledge and experience in a skill, craft, or trade. The ability to perform standard procedures, operations, and/or operate specific equipment, that is required through at least two years of experience and previous training is required.

Factor 3: Managerial Responsibility

Level 3 - 150 Points: Some supervision and training of student and part-time workers may be required where the nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level may also involve directing the work assignments of one or more permanent, full-time employees, but supervision typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day. Characteristic of this level would be employees who direct student workers, or work team leaders who act as working supervisors. Responsibilities at this level may include tracking budgeted spending, limited purchasing authority, and tracking inventory.

Factor 4: Guidelines

Level 3 - 90 Points: Procedures and standards exist, but considerable latitude in applying procedures and selecting a sequence of activities must be exercised. The employee uses judgment in interpreting and adapting guidelines such as agency policies, regulations, precedents, and work directions for application to specific cases or problems. The employee analyzes results and recommends changes.

Factor 5: Contacts

Level 3 - 100 Points: The purpose is to advise or counsel students, coworkers, or the general public, or to plan or coordinate work efforts with other employees who are working toward common goals and where relationships are generally cooperative. Contacts are moderately structured and routine.

Factor 6: Work Environment

Level 3 - 70 Points: The work area involves moderate discomfort and/or risk such as operating heavy machinery or dangerous equipment, or frequent exposure to hazardous materials. Alternatively, the work area may be subject to environmental discomfort such as poor ventilation. Loud noises, and/or extremes of heat or cold. The work often requires wearing protective gear that may be uncomfortable. The nature of the work environment may produce moderate levels of stress.

Factor 7: Physical Demands

Level 4 - 150 Points: Work requires considerable and strenuous physical exertion such as climbing ladders, frequent lifting of objects over 50 pounds, crawling or crouching in restricted areas. Occasional lifting of heavy objects weighing 75 pounds or more is required.

Factor 8: Responsibility for Facilities and Resources

Level 2 - 40 Points: Jobs at this level might require frequent but routine responsibility for facility security, public safety, equipment, or money.

Factor 9: Complexity

Level 2 - 250 Points: The work consists of tasks that involve related steps, processes, or methods. Decisions regarding what needs to be done involve choices requiring the employee to recognize the differences among a few easily recognizable situations. Decisions at this level are based on knowledge of the procedural requirements of the work coupled with the awareness of the specific functions and assignments of the department.