5066 Telecourse Coordinator

MAJOR ADMINISTRATOR Assistant Provost for the Extended Campus

The Telecourse Coordinator is responsible for providing direction for the planning, development, and administration of the Telecourse and Interactive CD Course program (portable courses using educational instruction including access to internet web sites, studio and classroom video, graphics, audio, and captioned instruction). The Telecourse Coordinator works with both University and contracted technical staff to produce new telecourses and interactive CD courses.  Responsibilities include coordinating with faculty, their academic departments, and their college deans to create the appropriate courses and programs that fulfill the needs of students. The Telecourse Coordinator prepares Letters of Intent and Letters of Agreement outlining the responsibilities of instructors, the academic departments, the colleges, and Academic Outreach. The Telecourse Coordinator is responsible for copyright provisions, the production schedule, designing and implementing marketing and promotion strategies to ensure continued growth, scheduling broadcast airtimes on educational cable stations as well as the local Public Broadcasting station, assisting with admission and registration, and providing administrative support for students and faculty. The Telecourse Coordinator develops guidelines for the programs’s policies and procedures and creates and administers the Telecourse and Interactive CD Course budget.

Education: A Bachelor’s degree is required; an emphasis in media production is preferred. A Master’s degree is preferred.

Experience:  At least 2 years of successful experience of program development, project management, and administrative responsibilities is required. At least 2 years of work experience in a higher education setting which includes media management responsibilities or extension/education programming responsibilities is preferred.

Skills: Required skills include excellent oral and written communications skills, interpersonal skills, project management and organizational skills, computer skills (including word processing), and decision-making skills. Preferred skills include promotion and public relations skills and more specialized computer skills including competency in the use of the internet and the use of presentation software such as PowerPoint.

Effort: Occasionally required lifting and carrying materials weighing up to 45 pounds.

Other: The scope of the position may occasionally require some evening or weekend work to oversee the telecourse program to include the starting of classes and testing of students in the telecourse program.

1. Oversees the telecourse program by providing direction for the development, expansion, and administration of the program.

2. Manages the growth, development, promotion, and administration of the telecourse program, including: preparation of administrative guidelines for instructors, students, and academic departments, making presentations to telecourse classes, planning and overseeing the development of new telecourses, coordinating contracts for new programming, recommending policy and procedural changes, coordinating with academic departments at the University, and serving as an advisor and resource for the production of new telecourse classes.

3. Contributes to the achievement of the University’s recruitment and retention goals by assisting with the dissemination of University information to prospective students and students enrolled in telecourses.

4. Works cooperatively with Publications and Marketing staff to develop and implement effective recruitment and marketing strategies related to the telecourse program, including assistance with copy writing and preparation of publications and brochures.

5. Produces new telecourses and interactive CD courses by working cooperatively with Distance Learning (DL), the Educational Technology Center (ETC), and Ozarks Public Television (OPT), coordinates and schedules airtime with Mediacom, the local cable television provider, and OPT for student and public viewing of courses, and facilitates student access to courses through a a variety of venues and sites. 

6. As assigned by the Director of Academic Outreach, works with other units of Academic Outreach to meet the needs of prospective students and to assist enrolled students.

7. Oversees the administration of the budget, faculty and department/college compensation, and secures and administers payments for broadcast and special productions.

8. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development seminars, and attending training and/or courses as directed by the Director of Academic Outreach.

9. Supports the overall success of Academic Outreach and Distance Learning by performing all other duties as assigned.

The Telecourse Coordinator is supervised by the Director of Academic Outreach.

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.