5060 Senior Media Systems Technician
POSITION IDENTIFICATION
TITLE Senior Media Systems Technician
CLASSIFICATION NUMBER 5060
GRADE 33
CLASSIFICATION Nonexempt
IMMEDIATE SUPERVISOR Director, Educational Technology Center
MAJOR ADMINISTRATOR Associate Provost
GENERAL FUNCTION
The Senior Media Systems Technician applies electronic theory, principles of electrical circuits, electrical testing procedures, system design and interface, engineering mathematics, infrastructure design, and code compliance while designing, installing, maintaining, and repairing electronic equipment, multimedia delivery systems, media production equipment, and advanced presentations systems used in support of academic programs and administrative units across all campuses. Senior Media Systems Technician contributes to the decision-making process for the acquisition and integration of traditional audiovisual systems with new instructional technologies by participating on and consulting with committees to ensure the University keeps pace with the changing needs and emerging capabilities for higher educational environments. The Senior Media Systems Technician provides technical assistance to faculty and staff regarding media technology by practicing proper care, maintenance, and operations across campus.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: An Associate's degree in electronics or a related field or an equivalent number of college credit hours with an emphasis in electronics or a related field is required. A Bachelor's degree in engineering, electronics or a related field is preferred.
Experience: At least three years experience which includes experience in several different areas of electronics is required. Experience with multimedia equipment troubleshooting and repair is preferred.
Skills: A demonstrated knowledge of the principles of advanced electronics, including digital electronics, is required. The ability to design, construct, maintain, troubleshoot, repair and calibrate electronic equipment is required. Skill in the use of hand tools and test equipment (including oscilloscope, signal generators, and digital multimeter) as well as general mechanical aptitude are required. The ability to read schematics and wiring diagrams is required. The ability to read blueprints, and read and draw schematics and wiring diagrams is required. Knowledge of and practical experience with, basic sound system principles (i.e., speaker system impedance, power dissipation, feedback issues, audio connectors, signal processing ((equalization, reverb, delay, etc)), microphone types, pick-up patterns, and applications) are required. Knowledge of video distribution, computer interface, and display systems are required. Knowledge and practice of routine safety procedures and buildings and safety codes are required. Basic knowledge and understanding of microcomputer systems is required. Effective interpersonal skills are required. Basic metal working, carpentry skills, and drill press experience are preferred.
Effort: A valid Missouri Driver's License is required. Must be able to lift and carry up to 50 pounds in materials and work overhead from both ladders and scaffolding.
Other: Must possess normal color vision and hearing ability. Some evening scheduling and other scheduling variations may be required to accommodate installations or special project needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Supports academic programs and University activities by maintaining the operational condition of advanced electronics, multimedia equipment, and various presentation systems by cleaning, calibrating, modifying, and repairing equipment such as digital imaging projectors, switchers, signal distribution amplifiers, audio amplifiers, digital and analog video recording and duplicating systems, multimedia workstations, multimedia presentation systems, media production equipment, audio/sound systems, film to video transfer stations, TVs, monitors, and other display devices, traditional audio-visual equipment, and closed circuit TV observation systems.
2. Ensures the completeness of maintenance, troubleshooting, repairs, and installations made on advanced electronics, audiovisual equipment, and video/audio/data presentation and production systems by diagnosing and locating point(s) of failure, determining underlying cause(s) of malfunctions, and initiating appropriate corrective action by repairing or replacing defective parts and components, which may include fabricating and constructing custom mechanical devices and structures when necessary.
3. Provides expertise related to advanced multimedia systems by designing, installing, and maintaining classroom automation touch-panel systems, wireless student response systems, distance learning systems, and professional sound and public address systems, integrating computer systems including all switching and interfacing hardware for data/video projection and monitoring, and verifying network connectivity and system compatibility.
4. Collaborates with ETC personnel, Distributed User Support Specialists, and Computer Services to provide support for the computers operating the instructor stations and lending equipment by providing adjustments of resolution and refresh rates for optimum projection, installing software for student response systems (SRS), and providing projector control and other maintenance support.
5. Assists faculty, staff, and other end-users by demonstrating the proper operation and care of media equipment and systems and works with ETC personnel to formulate and update operating instructions and training materials for the proper use of equipment.
6. Assures the effective and efficient use of the university's instructional technology resources by developing and implementing a preventative maintenance schedule for media equipment, multimedia workstations, and presentation systems, performing periodic servicing as directed by technical manuals, maintaining a technical database for equipment and scheduled work completions, controlling the spare parts inventory to ensure the availability of required repair parts and replacement components, remaining current on technical manuals, manufacturer's publications, circuit diagrams needed for maintaining and repairing equipment, and attending training opportunities.
7. Contributes to the decision-making process regarding the purchase, upgrade/replacement or standardization of specs for media equipment and various instructional technology resources across the University by collaborating with all units involved in the Classroom Upgrade process and providing expertise related to cost effectiveness, reliability, compatibility, performance, maintenance requirements, and perceived University needs.
8. Ensures proper record keeping by overseeing the technical work order system and inventories and collaborating with administrative support staff to maintain service records and billing processes and track statistical data and other information as required.
9. Remains competent and current through self-directed professional reading, developing professional contact with colleagues, attending professional development courses, and attending training and/or courses as required by the Director, Educational Technology Center.
10. Contributes to the overall success of the Educational Technology Center by performing all other duties and responsibilities as assigned.
SUPERVISION
The Senior Media Systems Technician is supervised by the Director, ETC and supervises the Media Systems Technician and student workers.
OFFICE OF HUMAN RESOURCES
REVISED MARCH 2007
JOB FAMILY 3
Factor 1: Educational/Experience Requirements of the Job
Level 7 - 1379 Points: A combination of education and experience equivalent to a Level 7 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.
Factor 2: Supervisory Responsibility
Level 4 - 1196 Points: Supervision of a work group including hiring, training, planning, and directing the work of employees. At this level the job often requires close supervision of a rather small number of permanent employees, and/or small numbers of part-time workers, graduate assistants, and/or studnet workers performing relatively complicated technical or skilled work, and/or other groups of employees at a similar level. At this level it is frequently necessary to train and instruct others, and plan and direct work. Supervisory responsibilities may consume moderate amounts of work time and may include general work planning tasks.
Factor 3: Skill, Complexity, and Technical Mastery
Level 4 - 1300 Points: Knowledge of information technology such as could be acquired through experience or classroom-based course work in either vendor-focused or technology specific training such as Oracle, HTML, Java, or Extensible Markup Language. Knowledge permits the employee to carry out routine assignments and to gain familiarity with operating systems, equipment, software, and business goals of the University. Alternatively, knowledge of established processes, methods, and techniques, as well as practical knowledge of a few specific technical and scientific principles. Alternatively, advanced knowledge of a skilled trade to solve unusually complex problems. Knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete important stages in a multi-step project.
Factor 4: Budgetary Control
Level 2 - 386 Points: Individuals in jobs at this level actively document, monitor, and control expenditures. At this level incumbents may recommend minor expenditures but have no real authority over budgets.
Factor 5: Work Environment and Physical Demands
Level 2 - 50 Points: The work area is generally adequately lighted and ventilated, but may involve some discomfort such as the moderate noise from machines or occasional uncomfortable temperatures. The work may require some exertion such as frequent standing, considerable walking, frequent bending, kneeling, reaching, and stooping, and may include occasional lifting of moderately heavy objects. Work may require specific but common physical abilities.
Factor 6: Work Impact and Effect
Level 2 - 1620 Points: Work products or services impact the accuracy, reliability, or acceptability of further processes or services. Work activities may be complex, but normally involve addressing conventional problems or situations with established methods to supply departments, programs, classes, or units with information, software, or equipment they use to perform their work. Improperly performed work and/or equipment or software failures affect performance, create delays, and/or otherwise affect the welfare of programs or individuals. While improperly performed work and/or equipment or software failures have significant effects, the effects are more often inconvenient rather than severe and impact relatively few people. Improperly performed work and/or equipment or software failures are normally correctable in the short-to-medium term with relatively minor costs and delays, but emergency repairs are typically unavailable.