5061 Media Systems Technician
POSITION IDENTIFICATION
TITLE Media Systems Technician
CLASSIFICATION NUMBER 5061
GRADE 32
IMMEDIATE SUPERVISOR Senior Media Systems Technician
MAJOR ADMINISTRATOR ETC Director
GENERAL FUNCTION
The Media Systems Technician applies electronic theory, principles of electrical circuits, and electrical testing procedures while carrying out responsibilities for installing, maintaining, and repairing electronic equipment and advanced video/data projection systems used in support of academic programs across the SMSU Springfield campus. Additionally, the Media Systems Technician assists in the integration of traditional audiovisual systems with new instructional technologies to ensure that the University keeps pace with the changing needs of higher educational instructional environments. The Media Systems Technician assists in providing technical assistance to faculty and staff regarding media systems through demonstrating proper care and operation of these systems campus-wide.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: An Associate’s degree in electronics or a related field or an equivalent number of college credit hours with an emphasis in electronics or a related field is required. A Bachelor’s degree in engineering, electronics or a related field is preferred.
Experience: At least two years of technical work experience in servicing, maintaining, and troubleshooting electronic equipment is required.
Skills: A demonstrated knowledge of the principles of advanced electronics, including digital electronics, is required. The ability to maintain, trouble shoot, repair, and calibrate electronic equipment is required. Skill in the use of hand tools and test equipment (including oscilloscope, signal generators, and digital multi-meter) as well as general mechanical aptitude are required. The ability to read schematics and wiring diagrams is required. The ability to read blueprints, and read and draw schematics and wiring diagrams is required. Knowledge of and practical experience with, basic sound system principles (i.e., speaker system impedance, power dissipation, feedback issues, audio connectors, signal processing ((equalization, reverb, delay, etc)), microphone types, pick-up patterns, and applications) are required. Knowledge of video distribution, computer interface, and display systems are required. Knowledge and practice of routine safety procedures and buildings and safety codes are required. Basic knowledge and understanding of microcomputer systems is required. Effective interpersonal skills are required. Basic metal working, carpentry skills, and drill press experience are preferred.
Effort: A valid Missouri Driver’s License is required. Must be able to lift and carry up to 50 pounds. Must have the ability to climb a ladder and work overhead.
Other: Must possess normal color vision. Evening scheduling and other scheduling variations may be required to accommodate installations or special project needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assists in maintaining the operational condition of advanced electronics and video/data systems by cleaning, calibrating, modifying, and repairing equipment such as digital imaging projectors, switchers, signal distribution amplifiers, audio amplifiers, digital and analog video systems, and other more traditional media delivery systems campus-wide.
2. Ensures the completeness of repairs made advanced electronics, audiovisual equipment, and video/data systems by diagnosing and locating point(s) of failure, troubleshooting, determining underlying cause(s) of failures, and initiating appropriate corrective action by repairing or replacing defective parts and components.
3. Assists in facilitating the installation of advanced media systems and serves as the resident expert for instructor control stations.
4. Collaborates with ETC personnel, Distributed User Support Specialists, and Computer Services to provide support for the computers operating the instructor stations and lending equipment by providing adjustments of resolution and refresh rates for optimum projection, installing software for student response systems (SRS), and providing projector control and other maintenance support.
5. Assists faculty, staff, and other end-users by demonstrating the proper operation and care of media equipment and systems and works with ETC personnel to formulate and update operating instructions and training materials for the proper use of equipment.
6. Assists in the maintenance of media equipment by assisting in the development and implementation of a preventive maintenance schedule, performing periodic servicing as directed in technical manuals, maintaining a technical database for media equipment, controlling a spare parts inventory to ensure the availability of required repair parts and components, and reading technical manuals and attending training opportunities to facilitate proper performance of these systems.
7. Assists the Senior Media Technician and collaborates with the ETC administrative support staff by maintaining service records, billing, inventories, data, and other information as required.
8. Maintains competency and professional currency through self-directed professional reading, developing professional contact with colleagues, attending professional development courses, and attending training and/or courses as required by the Senior Media Systems Technician.
9. Contributes to the overall success of ETC by performing all other duties and responsibilities as assigned.
The Media Systems Technician is supervised by the Senior Media Systems Technician and supervises student workers.
JOB FAMILY 3
Factor 1: Educational/Experience Requirements of the Job
Level 6 - 1182 Points: A combination of education and experience equivalent to a Level 6 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.
Factor 2: Supervisory Responsibility
Level 3 - 897 Points: Regular but limited supervision and training of small numbers of student or part-time workers is required where the nature of supervision is largely confined to scheduling work and/or assigning tasks. Supervision at this level may also involve directing the work assignments of one or more full-time employees, but supervision typically does not include a full range of supervisory responsibilities, and the supervisory duties typically do not consume a large portion of the work day.
Factor 3: Skill, Complexity, and Technical Mastery
Level 3 - 1000 Points: Knowledge of few basic information technology terms and methods such as those acquired through on-the-job training in one or more simple work processes. Knowledge permits the employee to carry out a variety of related and recurring assignments that can be quickly mastered. Alternatively, knowledge of the processes, methods, and procedures associated with a limited range of technical objectives or common problems, or knowledge of an extensive body of standard rules, procedures, processes, operations, tools, or equipment requiring extended training and experience to perform a wide variety of interrelated and nonstandard tasks and resolve a wide range of problems. Knowledge permits the employee to carry out a variety of related and recurring assignments that can be quickly mastered.
Factor 4: Budgetary Control
Level 1 - 193 Points: Jobs at this level involve no budgetary control except for the normal responsibilities associated with monitoring and reporting everyday expenses.
Factor 5: Work Environment and Physical Demands
Level 2 - 50 Points: The work area is generally adequately lighted and ventilated, but may involve some discomfort such as the moderate noise from machines or occasional uncomfortable temperatures. The work may require some exertion such as frequent standing, considerable walking, frequent bending, kneeling, reaching, and stooping, and may include occasional lifting of moderately heavy objects. Work may require specific but common physical abilities.
Factor 6: Work Impact and Effect
Level 2 - 1620 Points: Work products or services impact the accuracy, reliability, or acceptability of further processes or services. Work activities may be complex, but normally involve addressing conventional problems or situations with established methods to supply departments, programs, classes, or units with information, software, or equipment they use to perform their work. Improperly performed work and/or equipment or software failures affect performance, create delays, and/or otherwise affect the welfare of programs or individuals. While improperly performed work and/or equipment or software failures have significant effects, the effects are more often inconvenient rather than severe and impact relatively few people. Improperly performed work and/or equipment or software failures are normally correctable in the short-to-medium term with relatively minor costs and delays, but emergency repairs are typically unavailable.