Missouri State University

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Human Resources 

5019 Distance Learning Chief Engineer

POSITION IDENTIFICATION

TITLE Distance Learning Chief Engineer

CLASSIFICATION NUMBER 5019

GRADE 33

CLASSIFICATION Nonexempt

IMMEDIATE SUPERVISOR Director of Distance Learning/Media-Based Instruction

MAJOR ADMINISTRATOR Dean of the College of Continuing Education and the Extended University

GENERAL

The Distance Learning Chief Engineer is responsible for the operation, design/layout, maintenance, and repair of all distance learning delivery systems employed by the College of Continuing Education and the Extended University. Current systems in use include ITV classrooms (two-way, compressed video for interactive classrooms) in multiple locations throughout southwest Missouri, cable television distribution via public, educational access and private campus channels, satellite downlinking facilities, videotape production, and post-production equipment. The Distance Learning Chief Engineer has operational responsibilities for computer-based systems with and without desktop video components as they come on-line. The Distance Learning Chief Engineer demonstrates, trains, and offers technical advice to faculty, staff, and student employees in the operation and maintenance of the systems described above.

MINIMUM ACCEPTABLE

Education: An Associate Degreewith an emphasis in electronics or a related disciplineor military training and experience with television and telecommunications system design, installation, maintenance, and operations is required.

Experience: At least three years of work experience in servicing, installing, maintaining, and troubleshooting audio and video equipment is required. Three years of experience in designing, installing, maintaining, and troubleshooting video/audio distribution systems is required. Experience with computer-based management of technical systems, two-way compressed video systems, and telecommunication-based (telephone) systems is preferred.

Skills: Basic mechanical and electrical skills are required. Must have skills in the operation of electronic test equipment, audio and video diagnostic equipment, and repair tools. Must be able to operate the delivery system equipment described above. Competency in the use of computer spreadsheet and word processing applications is required. A working knowledge of computer-based management of technical systems is required. Supervisory skills and excellent oral and written communication skills are required.

Effort: Must be able to lift and carry equipment and materials weighing up to sixty pounds and to climb ladders to a height of twenty feet. Must have visual and audio acuity within normal ranges.

ESSENTIAL DUTIES AND

1. Assists the College of Continuing Education and the Extended University to achieve its distance learning goals and objectives by maintaining the operational conditions of the College’s various media delivery systems (ITV Bearnet, the satellite downlink, the Campus Television Network (CTN), the educational access channel with the Springfield cable system, and telecourse production and post-production systems) and equipment (video codecs, audio conferencing equipment, ISDN network modules, other telcom equipment such as CSUs and DSUs, television sets, video cameras, VHS and S-VHS videotape recorders, wired and wireless microphones, audio and video mixers and control equipment, audio and video distribution amplifiers, satellite reception equipment, frequency agile modulators, and associated equipment).

2. Helps to ensure that distance learning systems and equipment are in working order by diagnosing failures, initiating appropriate corrective action, verifying proper operation and installation of repaired components, and evaluating, recommending, and administering the repair process with organizations outside the University.

3. Contributes to the enhancement of distance learning systems and equipment by receiving, inventorying, testing, connecting, and installing new equipment, assisting in design and purchase decisions for new equipment and systems, and researching and recommending new technologies.

4. Facilitates the use of distance learning systems by providing training to faculty and staff and creating printed materials to supplement presentations.

5. Helps to assure the maximum utilization and support for distance learning by working cooperatively and collaboratively with other University departments.

6. Maintains competency and professional currency through self-directed professional reading, developing contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of Distance Learning/Media-based Instruction.

7. Contributes to the success of the College of Continuing Education and the Extended University by performing all other essential duties as directed.

SUPERVISION

The Distance Learning Chief Engineer is supervised by the Director of Distance Learning and Media-based Instruction and exercises supervision of full time, part time, and student employees that coordinate and support the distribution of distance learning programs (staff operating the educational access channel, the Campus Television Network, the satellite downlink system, and staff that facilitates functions over the interactive classroom system).

OFFICE OF HUMAN RESOURCES

MARCH, 1997

JOB FAMILY 3

Factor 1: Educational/Experience Requirements of the Job

Level 7 - 1379 Points: A combination of education and experience equivalent to a Level 7 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.

Factor 2: Supervisory Responsibility

Level 4 - 1196 Points: Supervision of a work group including hiring, training, planning, and directing the work of employees. At this level the job often requires close supervision of a rather small number of permanent employees, and/or small numbers of part-time workers, graduate assistants, and/or studnet workers performing relatively complicated technical or skilled work, and/or other groups of employees at a similar level. At this level it is frequently necessary to train and instruct others, and plan and direct work. Supervisory responsibilities may consume moderate amounts of work time and may include general work planning tasks.

Factor 3: Skill, Complexity, and Technical Mastery

Level 5 - 1600 Points: Knowledge of information technology methods and procedures applicable to several types of work processes. Knowledge permits the employee to carry out work assignments where the objectives are clearly identified and can be accomplished by adapting precedents and established practices.

Factor 4: Budgetary Control

Level 2 - 386 Points: Individuals in jobs at this level actively document, monitor, and control expenditures. At this level incumbents may recommend minor expenditures but have no real authority over budgets.

Factor 5: Work Environment and Physical Demands

Level 2 - 50 Points: The work area is generally adequately lighted and ventilated, but may involve some discomfort such as the moderate noise from machines or occasional uncomfortable temperatures. The work may require some exertion such as frequent standing, considerable walking, frequent bending, kneeling, reaching, and stooping, and may include occasional lifting of moderately heavy objects. Work may require specific but common physical abilities.

Factor 6: Work Impact and Effect

Level 2 - 1620 Points: Work products or services impact the accuracy, reliability, or acceptability of further processes or services. Work activities may be complex, but normally involve addressing conventional problems or situations with established methods to supply departments, programs, classes, or units with information, software, or equipment they use to perform their work. Improperly performed work and/or equipment or software failures affect performance, create delays, and/or otherwise affect the welfare of programs or individuals. While improperly performed work and/or equipment or software failures have significant effects, the effects are more often inconvenient rather than severe and impact relatively few people. Improperly performed work and/or equipment or software failures are normally correctable in the short-to-medium term with relatively minor costs and delays, but emergency repairs are typically unavailable.