TITLE Technical Engineer
CLASSIFICATION NUMBER 5050
IMMEDIATE SUPERVISOR Department Head, Communications and Mass Media
MAJOR ADMINISTRATOR Dean, College of Arts and Letters
The Technical Engineer is responsible for the installation, operation, maintenance, and repair of television production and editing equipment and audio production and editing equipment in the television studio and Media Lab. The Technical Engineer provides technical advice and assistance to faculty and staff regarding media equipment through demonstrating proper care and operation of the equipment and trains and supervises student assistants. The Technical Engineer develops proposals for system upgrades, new equipment, maintenance, operational needs, and related functions. The Technical Engineer supervises the operation of the Department of Communication and Mass Media’s two computer labs including installation, configuration, maintenance, upgrades, troubleshooting, and repair.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: An Associate’s degree with an emphasis in electronics or a related area or equivalent work experience plus completion of accredited electronics courses, or military training and experience in electronics is required.
Experience: At least two years of work experience in operating, maintaining, trouble-shooting, and repairing radio, television, editing, and multimedia equipment is required. Experience in television studio setup and operations is preferred.
Skills: Mechanical and electrical skills are required. Must have skill in the use of electronic test equipment, audio and video diagnostic equipment, and repair tools. Must be able to install, maintain, repair, and operate audio and video production and editing equipment and computers . Excellent communication skills and supervisory ability are required. Computer competency is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Licenses: Must have a valid Missouri Driver's license. Federal Communications Commission's general operator's license is preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Manages the technical operations the television studio in a non-broadcast environment and Media Lab by installing, maintaining, repairing, and calibrating television production and editing equipment and audio production and editing equipment.
2. Maintains the operational condition of the department's media and computer equipment by cleaning, adjusting, and performing routine maintenance and repairs on equipment including television cameras, editing decks, audio and visual production boards, audio and video recorders, microphones, Macintosh and PC computers, and associated equipment.
3. Ensures the completeness of repairs made on departmental media and electronic equipment by diagnosing equipment failures, initiating appropriate corrective actions within the capability to do so, recommending the evacuation of equipment beyond the capability to repair, supervising the shipping and receiving of equipment sent to external repair facilities, and evaluating the repairs made on equipment by external repair facilities.
4. Contributes to the enhancement of facilities available for instruction by making recommendations for the procurement of new equipment, preparing specifications, and installing and testing new equipment.
5. Contributes to the overall technology efforts of the department and assists faculty and staff by demonstrating proper operation and care of equipment, serving as a resource for solving operational problems, adapting current equipment to satisfy unique requirements, designing new equipment applications, and operating equipment when necessary.
6. Administers the preventive maintenance program by maintaining a library of appropriate technical manuals and obtaining specifications and other information on the Web, conducting periodic servicing of equipment, and managing a spare parts inventory of common use tools and repair components.
7. Assures proper accountability of University property and equipment by maintaining an inventory of technology equipment and software used throughout the department and assisting the Property Control office in maintaining accurate accounting of media equipment.
8. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Program Chair.
10. Contributes to the overall success of Department of Communications and Mass Media by performing other essential duties and responsibilities as assigned.
The Technical Engineer is supervised by the Department Head and supervises student workers.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2017
JOB FAMILY 3
Factor 1: Educational/Experience Requirements of the Job
Level 6 - 1182 Points: A combination of education and experience equivalent to a Level 6 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.
Factor 2: Supervisory Responsibility
Level 3 - 897 Points: Regular but limited supervision and training of small numbers of student or part-time workers is required where the nature of supervision is largely confined to scheduling work and/or assigning tasks. Supervision at this level may also involve directing the work assignments of one or more full-time employees, but supervision typically does not include a full range of supervisory responsibilities, and the supervisory duties typically do not consume a large portion of the work day.
Factor 3: Skill, Complexity, and Technical Mastery
Level 4 - 1300 Points: Knowledge of information technology such as could be acquired through experience or classroom-based course work in either vendor-focused or technology specific training such as Oracle, HTML, Java, or Extensible Markup Language. Knowledge permits the employee to carry out routine assignments and to gain familiarity with operating systems, equipment, software, and business goals of the University. Alternatively, knowledge of established processes, methods, and techniques, as well as practical knowledge of a few specific technical and scientific principles. Alternatively, advanced knowledge of a skilled trade to solve unusually complex problems. Knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete important stages in a multi-step project.
Factor 4: Budgetary Control
Level 3 - 579 Points: Jobs at this level are responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.
Factor 5: Work Environment and Physical Demands
Level 2 - 50 Points: The work area is generally adequately lighted and ventilated, but may involve some discomfort such as the moderate noise from machines or occasional uncomfortable temperatures. The work may require some exertion such as frequent standing, considerable walking, frequent bending, kneeling, reaching, and stooping, and may include occasional lifting of moderately heavy objects. Work may require specific but common physical abilities.
Factor 6: Work Impact and Effect
Level 2 - 1620 Points: Work products or services impact the accuracy, reliability, or acceptability of further processes or services. Work activities may be complex, but normally involve addressing conventional problems or situations with established methods to supply departments, programs, classes, or units with information, software, or equipment they use to perform their work. Improperly performed work and/or equipment or software failures affect performance, create delays, and/or otherwise affect the welfare of programs or individuals. While improperly performed work and/or equipment or software failures have significant effects, the effects are more often inconvenient rather than severe and impact relatively few people. Improperly performed work and/or equipment or software failures are normally correctable in the short-to-medium term with relatively minor costs and delays, but emergency repairs are typically unavailable.