TITLE Residence Life Accounts Supervisor
CLASSIFICATION NUMBER 4022
IMMEDIATE SUPERVISOR Assistant Director of Residence Life - Business Services
MAJOR ADMINISTRATOR Director of Residence Life and Services
The Residence Life Accounts Supervisor initiates the accounts receivable system for each student housed in Residence Life, coordinates the assignment and transfer process, prepares demographic and statistical reports for decision-makers, and supervises the processing of all housing contracts, re-applications, transfers, withdrawals, changes, miscellaneous charges, and payments.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education A high school education is required with specialized training beyond high school in accounting or bookkeeping; one additional year of work experience in bookkeeping or accounting beyond that required for the position may be substituted for the required education beyond high school.
Experience 2 years of experience with general accounting, data information systems, and handling of currency is required.
Skills Proficiency in the use of electronic spreadsheets, databases, and word processing applications is required; proficiency in the creation and use of queries is preferred. Effective oral and written communication skills, time management skills, and supervisory skills are required.
Other: Extended periods of time are spent entering data and using a video display terminal.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Facilitates the student housing process by supervising and assisting in the processing of all housing contracts and coordinating the residence hall, room, and roommate assignment processes.
2. Assures that housing changes are processed in a timely manner and provides accurate information for decision-makers and other units within Residence Life and the University (Food Services, Communication Services, Financial Services, etc.) by maintaining daily counts for each residence hall by gender, room/suite/apartment size, and living environment, monitoring student withdrawals and notifying Residence Hall Directors of such, processing transfer requests, and updating all information such as phone number and room number.
3. Assures the accuracy of records by supervising and assisting in the computing and processing of rate changes, room changes, meal plan changes, pay plan changes, roommate requests, residence hall preference changes, contract terminations, and check-outs for students during each semester and at the end of the academic year.
4. Supervises the security of funds received by placing them in a secure location within the department, supervising the balancing of deposit reports, the coding of money for deposit into appropriate accounts, and the delivery of monies to the Bursar's Office, and preparing a monthly summary for Financial Services of deposits, forfeits, refunds, and the number of students by residence hall, meal plan, and pay plan.
5. Provides statistical information to decision makers by maintaining databases and running reports, including contracts received, daily student count, cancellations by residence hall, residence hall transfers, food service report, student classification report, end of semester occupancy report, etc.
6. Remains competent and current through self-directed professional reading, attending professional development courses, and attending training and/or courses required by the Assistant Director of Residence Life - Business Services.
7. Contributes to the success of Residence Life and Services by completing other tasks as assigned by the Assistant Director of Residence Life and Services-Business Services.
The Residence Life Accounts Supervisor is supervised by the Assistant Director of Residence Life - Business Services and supervises student workers and indirectly supervises clerical support and an accounting clerk.
OFFICE OF HUMAN RESOURCES
JOB FAMILY 1
Factor 1: Educational/Experience Requirements of the Job
Level 4 - 500 Points: A combination of education and experience equivalent to a Level 4 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.
Factor 2: Complexity and Technical Mastery
Level 5 - 580 Points: Advanced skill in oral and written communication, the ability to make basic mathematical calculations, the ability to understand and follow instructions, knowledge of moderately complex or other work procedures, the ability to work independently and coordinate a variety of activities and events, specific professional skills, and/or skills in managing a wide variety of complex processes are required.
Factor 3: Responsibility for the Work of Others
Level 4 - 110 Points: Some supervision and training of small numbers of student or part-time workers is required where the nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level may also involve directing the work assignments of one or more permanent, full-time employees. Supervisory tasks may include providing input into hiring and employee evaluation processes, but the final decisions are made by other supervisors. The incumbent typically does not perform a full range of supervisory responsibilities, and supervisory duties typically involve relatively little time during the work day.
Factor 4: Guidelines
Level 3 - 220 Points: The work involves carrying out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the incumbent must select from the most appropriate of several guidelines, and make minor adjustments to methods. The incumbent uses judgment in interpreting and adapting guidelines such as University policies, regulations, precedents, and work directions for application to specific cases or problems. The incumbent makes decisions regarding most deviations from the guidelines but major deviations from guidelines are referred to the supervisor. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on assignment, incumbents use diverse but conventional methods, techniques, or approaches. Jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.
Factor 5: Contacts
Level 4 - 205 Points: The purpose of interactions is to solve recurring and structured problems, to provide specialized or technically precise information to others, and/or to plan or coordinate work efforts with other employees. Contacts involve cooperation and coordination and may involve the organization of activities of programs requiring working relationships among several parties. While contacts may require some level of persuasion, potential for conflicts and disputes are relatively minor. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public.
Factor 6: Work Impact
Level 4 - 475 Points: Work activities normally address conventional problems or situations with established methods to supply other employees with information, services, or products they use to perform their work. Work products or services facilitate the work of other employees and directly affects the ability of other employees to timely complete specific tasks or processes. Work activities may affect the quality of services provided to moderate numbers of employees, students, or the public, and the services, information, or products provided have significant effects on the welfare of the affected groups.
Factor 7: Physical Effort and Work Environment
Level 1 - 25 Points: The work environment consists of exposure to physical conditions typical of a normal office environment. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects.