TITLE Assistant Director, Safety and Transportation
CLASSIFICATION NUMBER 1346
IMMEDIATE SUPERVISOR Director, Safety and Transportation
MAJOR ADMINISTRATOR Vice President for Administrative Services
Under the direction of the Director, the Assistant Director, Safety and Transportation assists with leadership of the department. The Assistant Director, Safety and Transportation develops and implements the University's public safety program which is designed to anticipate and identify crime, accident, fire, and other loss risks and initiate action to remove or reduce public safety risks. The Assistant Director, Safety and Transportation manages public safety operations and supervises public safety personnel, develops and maintains standards of performance for activities performed by public safety personnel, and monitors progress in achieving performance standards. The Assistant Director, Safety and Transportation coordinates with other law enforcement agencies and the Springfield Police Department Substation, identifying and coordinating technical and professional resources to ensure the most effective law enforcement and public safety operation for the campus. The Assistant Director, Safety and Transportation advises University administration on law enforcement and safety issues, plans and implements safety training programs, develops, reviews, and maintains the emergency operations plan, and maintains Clery statistics. The Assistant Director, Safety and Transportation directly supervises the Motor Pool, Public Safety, Transit Operations, and Parking Administration.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor's degree is required, with emphasis in Criminal Justice, Public Administration, Safety, or Management preferred. A Master's degree is preferred.
Experience: A minimum of five years experience in law enforcement or public safety is required which must include two years of operations management and personnel supervision of full-time personnel in a campus or non-university law enforcement or public safety operation.
Certification: State Police Officers Standards and Training Certification is preferred.
Skills: Leadership and supervisory ability are required. Analytical skills are required. Strong oral and written communication skills are required. Excellent interpersonal skills are required. Computer literacy is required. The ability to develop training programs related to public safety is preferred. The ability to develop training and performance standards is required. The ability to manage a budget is required. The ability to develop policy and procedures is preferred.
Effort: The job requires extended periods of standing, the ability to move quickly throughout campus on foot, including climbing stairs in all University buildings. Requires the ability to lift and carry equipment weighing up to fory pounds.
Other: The scope of the position requires frequent weekend and evening work, supervising the activities of three shifts operating around-the-clock.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides leadership for the Office of Safety and Transportation by developing and maintaining standards of performance for campus security, loss prevention, emergency and disaster response, maintenance and readiness of fire protection equipment, the rendering of assistance to the public, establishing systems to monitor progress toward achievement of performance standards, observing and evaluating staff performance, developing plans and programs and supervising patrol operations, ensuring the enforcement of laws, rules, and regulations in a manner consistent with established policies and procedures, correcting deficiencies in performance through coaching and training, and assisting with planning and preparing annual budget recommendations.
2. Assures the public safety and law enforcement capabilities and resources of the department are effectively applied by coordinating with consultants, developing and maintaining cooperative working relationships with local, state, and federal law enforcement agencies, identifying and utilizing the technical and professional resources available from those agencies, communicating effectively with the Springfield Police Department Substation staff, and coordinating departmental coverage of the campus in conjunction with substation operations.
3. Ensures that personnel are properly trained by implementing the recommended training
programs by coordinating the use of training facilities and resources, recommending the inclusion of additional training based upon a determination of the type and amount of training required in specific safety subjects, coordinating with certifying agencies to train, test, and verify annual certification in required skills, and maintaining individual training records on assigned personnel.
4. Ensures that the fleet of University vehicles is operational and supports the needs of the University community by directly supervising University motor pool operations which includes all scheduled vehicle maintenance as well as contracted maintenance beyond the capability of the University to handle, monitoring the reporting of vehicle accidents to assure promptness and follow-up and the timely repair of damaged fleet vehicles, resolving scheduling conflicts through monitoring the dispatch/vehicles reservation system, monitoring the motor pool operating budget, recommending future vehicle purchases based upon the needs of the University community, maintaining records of all University vehicles in a central database, coordinating the inspection and titling of University vehicles, and ensuring the accuracy and currency of information about the fleet on the web site.
5. Assists in directing the University's parking operations which includes credible enforcement of the University's parking regulations, assuring compliance with Americans with Disabilities Act (ADA) regulations, management of the vehicle registration program, monitoring the parking ticket appeals process, maintenance of parking areas and lots, planning and coordinating for traffic control during special events, and operation of parking control booths.
6. Assists in ensuring that the Shuttle System responsively, effectively, and efficiently serves the transportation needs of the University community and, in the absence of the Director, acts as a liaison with the Missouri Department of Transportation (MoDOT) and Region VII of the Federal Transportation Administration (FTA.
7. Establishes a pro-active stance in maintaining campus security by gathering and analyzing relevant information about situations or events which may disrupt normal campus activity or threaten the safety and security of University persons and property, advising University administration about vulnerabilities, recommending and implementing appropriate corrective actions, monitoring the expected outcomes, planning, implementing, evaluating appropriate crime prevention programs, developing and implementing training programs in safety and security for departmental personnel, university staff, and students, conducting routine crime, safety, and fire prevention surveys, and providing environmental design input to enhance loss prevention in new construction and renovations of existing facilities.
8. Enhances campus safety and security by developing and implementing an effective Community Policing program for students, faculty, staff, and Public Safety Officers.
9. Prepares an effective response to weather, fire, and security emergencies as well as natural disasters by coordinating the review and maintenance of the University’s emergency operations plan, coordinating with various University departments in determining and developing readiness for their unique roles in responding to emergencies and disasters, developing and publishing prescribed procedures for those emergencies, conducting regular inspections to ensure that all emergency equipment (including fire extinguishers) is operational, and publishing (with annual updates) the Emergency Help and Procedures Guide and Campus Crisis Management and Emergency Operation Plan which are located on the Safety and Transportation Web page.
10. Determines traffic problem areas, such as vehicle congestion, occurrences of accidents, personal vehicle security, traffic flow and control, and violations of city and University vehicle regulations by conducting routine traffic flow surveys, making recommendations for appropriate changes and/or corrective actions, and conducting follow-up on those recommendations with responsible departments and agencies.
11. Maintains the readiness to provide emergency assistance to students, faculty, staff, and the public by assuring that Office of Public Safety personnel maintain proficiency in First Aid and cardiopulmonary resuscitation (CPR).
12. Promotes an awareness of safety issues to the University community and reduces the potential for losses resulting from crimes by providing presentations and printed resource material about public safety topics to students, faculty, and staff and making the resources of the safety library available to the University community.
13. Ensures consistency and accuracy of information regarding loss prevention by reviewing all print and electronic publications prepared by various University departments, such as The Employee Handbook, The Missouri State University Catalog, and information published by the Office of Student Life and Development which include material about safety, and writing and reviewing assigned sections of the Department of Safety and Transportation Policy and Procedures Manual on loss prevention.
14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of Safety and Transportation.
15. Contributes to the overall success of the Department of Safety and Transportation by performing all other duties and responsibilities as assigned.
The Assistant Director, Safety and Transportation is supervised by the Director of Safety and Transportation and supervises the Investigator/Trainer, Public Safety Officers, Dispatchers, Parking Administration, and Motor Pool staff.
OFFICE OF HUMAN RESOURCES
REVISED FEBRUARY 2010
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.
Factor 2: Supervisory Responsibility
Level 4 - 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks.
Factor 3: Interactions with Others
Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.
Factor 4: Job Controls and Guidelines
Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.
Factor 5: Managerial Responsibility
Level 4 - 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the University. Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget.