IMMEDIATE SUPERVISOR Director, Health & Wellness Services

MAJOR ADMINISTRATOR Vice President for Student Affairs 

GENERAL FUNCTION

The Assistant to the Director of Health and Wellness Services performs varied and complex work activities providing direct and administrative assistance to the Director that require the exercise of discretion, original judgment, and independent thought. The Assistant assists the Director in a staff capacity by coordinating office services, such as personnel, records control, and special reports with particular emphasis on the responsibility to represent the Director to academic and administrative staff, Health Center personnel, patients, and visitors to the Health Center.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A high School diploma plus either college courses in administration or management or other training courses in office administration or management is required. A Bachelor's degree in administration or management is preferred.

Experience: At least four years of responsible office experience is required. A college degree coupled with two years of office experience may be substituted for the minimum experience. 

Skills: Effective communication skills, both oral and written are required. Proficiency with Word and Excell is required. Skills in the design, editing, proofreading, and layout of brochures and pamphlets are required. Management/supervisory skills (e.g. ability to organize, plan, coordinate and direct activities) are required.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assists the Director in creating a smooth and efficient operation of the Taylor Health Center by ensuring that all routine secretarial, clerical, and operational duties are performed to standard.

2. Promotes a health service outreach program for students, faculty, and staff, which includes components such as tuberculosis testing and administering flu shots, by coordinating with academic units, administrative units, and student organizations to determine their health service needs, scheduling appropriate facilities and necessary transportation, assembling required equipment and supplies, supervising the services provided during outreach operations, assuming accountability for payments received from participants, and maintaining accurate records of health services provided.

3. Contributes to the University community's awareness of health and wellness-related issues and services available at the Health Center by planning, organizing, and supervising the participation of the Health Center in health related programs on campus such as New Student Festival, SOAR Summer Program, Showcase, and Residence Life & Services Programming Fair.

4. Prepares reports and presentations by collecting, assembling, and analyzing data regarding the operations and activities of the Health Center.

5. Promotes a positive image of the University and the Health Center by handling all students, faculty, staff, patients and visitors (both from campus and from off-campus) in a manner which reflects a strong service orientation.

6. Assists the Director in accomplishing the goals and objectives of the Health Center by assisting in the management of current health and wellness-related programs and planning new health and wellness-related programs.

7. Assists the Director of Health and Wellness Services in the preparation of the annual departmental budget by researching, collecting, and assembling data regarding past expenditures and anticipated financial needs.

8. Ensures a quality support staff for the Health Center by screening and interviewing applicants for vacant positions and making recommendations to the Director regarding hiring qualified applicants.

9. Promotes Health Center staff awareness of current University and Health Center policies by assisting in the presentation of topics regarding policy changes.

10. Assists the director of Health and Wellness Services in the preparation for reaccreditation by serving on the Continual Quality Improvement Committee and ensuring that all standards and requirements for CPR and AED certifications and credentials are appropriate, acceptable, and current.

11. Ensures that the clinic complies with HIPPS regulations and serves as the Center’s HIPPS Privacy Officer.

12. Ensures the eligibility and appropriateness of claims by requesting appropriate payment of claims and administering, facilitating, and managing the Accident and Illness Insurance Program for the Health Center.

13. Assists in managing the Student Health Insurance Program by coordinating with Procurement Services to prepare bid contracts, assisting in the selection of the policy agent, serving as liaison between the agent and International Student Services as well as students participating in the plan and their parents.

14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director.

15. Contributes to the overall success of the Health Center systems by representing the Director in his absence, as directed, and by performing other duties as assigned by the Director.

SUPERVISION

The Assistant to the Director receives general supervision from the Director within a broad framework of stated objectives, has overall supervisory responsibilities of student workers, and exercises other delegated responsibilities involving all Health Center staff.