TITLE Health Information Assistant
CLASSIFICATION NUMBER 6156
IMMEDIATE SUPERVISOR Health Information Coordinator
MAJOR ADMINISTRATOR Director, Taylor Health and Wellness
The Health Information Assistant follows policies and procedures related to patient health information and the safeguarding, release, and maintenance of patient health information. The Health Information Assistant processes patient information and maintains patient confidentiality of using health records management software and digitizing equipment and understands the flow of patient information from the time the patient is seen to the time the billing cycle is complete. The Health Information Assistant release information consistent with HIPAA mandates and Taylor Health and Wellness Center policies and safeguards patient health information by following policies and procedures related to the assembly, pulling, routing, retrieval, and filing of patient charts.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A high school diploma or the equivalent is required; courses taken toward an AAS in Health Information Technology or a related field and/or professional development courses in Health Information Management are preferred.
Experience: One year experience working in a Health Information Management office or in a position working with Health Information records is required. Experience working in an environment where accreditation standards must be met is required. Experience working with digitizing software and hardware is preferred.
Skills: Must be knowledgeable of state and federal regulations regarding the release of confidential patient information. Must be computer literate and able to learn to use Health Information Management software and hardware. A working knowledge of medical terminology is required. Must be detail-oriented. Effective oral and written communication skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Other The position requires sitting and standing for extended periods. The position requires extensive data entry.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Handles confidential health information at Taylor Health and Wellness Center in compliance with the standards of the Accreditation Association for Ambulatory Health Care (AAAHC) and the regulations associated with the Health Insurance Portability and Accountability Act (HIPAA) by following policies and procedures related to patient health information and safeguarding, releasing, and maintaining patient health information according to such policies and procedures.
2. Releases information consistent with HIPAA mandates and Taylor Health and Wellness Center policies by evaluating requests for health information from patients and third parties.
3. Safeguards patient health information by following policies and procedures related to the assembly, pulling, routing, retrieval, and filing of patient charts.
4. Processes patient information and maintains patient confidentiality by using health records management software and digitizing equipment and understanding the flow of patient information from the time the patient is seen to the time the billing cycle is completed.
5. Supports the accreditation process by assisting with chart audits and statistical studies.
6. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
7. Supports the overall success of Taylor Health and Wellness Center by performing all other duties as assigned.
The Health Information Assistant is supervised by the Health Information Coordinator.
OFFICE OF HUMAN RESOURCES
REVISED JANUARY 2017
JOB FAMILY 1
Factor 1: Educational/Experience Requirements of the Job
Level 2 - 260 Points: A combination of education and experience equivalent to a Level 2 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.
Factor 2: Complexity and Technical Mastery
Level 3 - 220 Points: Considerable skill in oral and written communication, the ability to make basic mathematical calculations, the ability to understand and follow instructions, knowledge of moderately complex or other work procedures, and the ability to work independently and coordinate a variety of activities and events are required.
Factor 3: Responsibility for the Work of Others
Level 1 - 0 Points: No responsibility for the work of others.
Factor 4: Guidelines
Level 2 - 130 Points: The work generally involves sequential steps and methods explained by the supervisor and/or described by specific guidelines such as standard operating procedures, handbooks, and/or reference manuals exist. Tasks are relatively clear-cut and involve related steps, processes, and methods. The employee may be required to recognize differences in a variety of situations, but those differences are normally clear and require the selection of standard processes to resolve. The number and similarity of guidelines and work situations requires the employee to use judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adapt guidelines in specific cases. Situations to which the existing guidelines cannot be applied or proposed deviations from the guidelines are referred to a supervisor.
Factor 5: Contacts
Level 2 - 45 Points: Contacts may be with coworkers or structured exchanges with students or the general public, and are generally for the purpose of obtaining or clarifying facts, providing factual information to others, or exchanging information.
Factor 6: Work Impact
Level 3 - 300 Points: Work activities normally address conventional problems or situations with established methods to supply other employees with information, services, or products they use to perform their work. Work products or services facilitate the work of other employees and directly affects the ability of other employees to timely complete specific tasks or processes. Work activities may affect the quality of services provided to moderate numbers of employees, students, or the public, but the services, information, or products provided have relatively minor effects on the welfare of the affected groups.
Factor 7: Physical Effort and Work Environment
Level 1 - 25 Points: The work environment consists of exposure to physical conditions typical of a normal office environment. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects.