TITLE Coordinator, Testing and Prior Learning Assessment (PLA) - West Plains
CLASSIFICATION NUMBER 1256
IMMEDIATE SUPERVISOR Coordinator of Academic Advisement-West Plains
MAJOR ADMINISTRATOR Dean of Academic Affairs
The Coordinator, Testing and PLA plans, coordinates, administers and/or supervises all testing programs that are part of the operations of the Advisement & Academic Coaching Center for Empowering Student Success (AACCESS). The Coordinator, Testing and PLA uses an understanding of PLA guidelines to serve as students’ primary point of contact regarding the PLA portfolio process. The Coordinator, Testing and PLA schedules, organizes, and delivers PLA assessment training seminars for faculty on a regular basis as well as informational meetings for admissions staff and academic advisors in order to increase understanding of how this option provides significant benefits to students. The Coordinator, Testing and PLA collects assessment data with particular attention to PLA students’ retention, completion, and academic success as compared to non-PLA students. The Coordinator, Testing and PLA assures that academic content is regularly reviewed by core faculty through program review or other means.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required.
Experience: Experience in the administration of standardized testing is required. Prior Learning Assessment experience is preferred. At least two years of experience in higher education is preferred. Supervisory experience is preferred.
Skills: The ability to communicate clearly and provide concise directions to individual examinees or a group of up to fifty examinees is required. The ability to respond effectively and accurately to questions regarding tests administered by AACCESS is required. The ability to interpret various local, state, and federal rules and policies and to explain them in an understandable manner to a variety of audiences is required. The ability to work in an environment subject to frequent interruptions is required. Demonstrated organizational capabilities are required; attention to detail and the ability to handle multiple priorities and complex projects simultaneously is required. Strong interpersonal skills are required; the ability to interact with people in a warm, professional manner is required. A customer service orientation and the ability to communicate effective are required. The ability to maintain confidentiality and respond to change in a timely manner is required. Excellent computer skills are required; proficiency in Word and Excel is required. The ability to learn to use new technology is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Other: Occasional weekend work is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Attends specialized training for standard core software, security awareness, and newly implemented technologies and ensures appropriate administration of all institutional testing programs by following guidelines set by each program for security and administration of the test.
2. Provides coordination of the testing program by managing the administration of all national and individual tests.
3. Maintains comprehensive testing files, takes inventory of testing materials as needed, and implements and enforces security of testing materials.
4. Manages funds from the testing services by maintaining monthly reports of testing and accounting for those funds.
5. Recruits and trains staff to assist with testing as needed and provides ongoing supervision of testing staff.
6. Ensures smooth administration of each test by coordinating room reservations, test proctors, room supervisors, and test supervisors.
7. Serves as a liaison and develops and maintains good working relations between the University and the various testing companies.
8. Coordinates and signs contracts for testing programs in consultation with the immediate supervisor.
9. Reviews the PLA portfolio structure and content prior to distributing for faculty review and assessment.
10. Tracks the PLA portfolio faculty review and assessment process and sends final PLA assessment results, including number of earned units to the Dean of Academic Affairs.
11. Collects PLA portfolio scoring rubrics for quality review of academic content.
12. Recommends modifications based on PLA assessment data to increase student participation and success.
13. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.
15. Provides for the continuity and operation of AACCESS by performing other tasks as required by the Coordinator of Academic Advisement.
The Coordinator, Testing and PLA is supervised by the Coordinator of Academic Advisement and provides supervision to those engaged in proctoring standardized tests.
OFFICE OF HUMAN RESOURCES
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 2 - 900 Points: Entry-level professional knowledge of the principles, concepts, practices, and methods of non-technical administrative and managerial functions. Knowledge permits the employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in areas including communications, social sciences, art and design, education, and related functions while gaining in familiarity with the University's policies and goals, business practices and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete stages of a multi-phase project. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in an unspecified field or a specific background in a non-technical area. Knowledge requirements may also include a limited amount of related work experience.
Factor 2: Supervisory Responsibility
Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.
Factor 3: Interactions with Others
Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.
Factor 4: Job Controls and Guidelines
Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.
Factor 5: Managerial Responsibility
Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.