Missouri State University

1003 Associate Vice President, International Programs

POSITION IDENTIFICATION

TITLE Associate Vice President, International Programs

CLASSIFICATION NUMBER 1003

GRADE 49

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Vice President for Research and Economic Development

MAJOR ADMINISTRATOR Vice President for Research and Economic Development

MAJOR FUNCTION

The Associate Vice President, International Programs is responsible for leadership and oversight of all international programs, including International Services (IS), Study Away programs, and the English Language Institute (ELI).  The Associate Vice President, International Programs represents international programs (ELI, IS, and Study Away) in an administrative capacity, oversees budgets for each program , and serves as liaison to the greater local and campus communities.  The Associate Vice President, International Programs is responsible for international student recruitment for the University and developing associated advertising and promotion strategies.  The Associate Vice President, International Programs directs the activities of the China Campus, including implementation of approved administrative policies and procedures and coordination of system-wide support for faculty and students.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master’s degree is required.  An earned doctorate is preferred.

Experience: A demonstrated record of increasingly responsible leadership in upper management positions is required.  Five years of administrative or managerial experience in international educational programs in higher education is required.

Skills: Exceptional leadership skills, outstanding interpersonal skills, and superior verbal and written communication skills are required.  Familiarity with Department of Homeland Security (DHS) policies and procedures is required.  Knowledge of recruitment and admission procedures and policies regarding international students is required.  Management skills in the selection and supervision of employees and budgeting are required.  Computer literacy is required, including a working knowledge of Microsoft Office and internet. Strong writing and editing skills are required; a basic knowledge of marketing is required.  The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. The ability to solve problems is required.

Other: The scope of the job occasionally requires evening and weekend work.  Occasional overseas travel is required.  Must be a U.S. citizen or legal permanent resident, eligible by law to access the SEVIS database.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Oversees ELI, IS, and Study Away programs and actively engages in setting program goals and outcomes to enhance services for students and scholars participating in these programs.

2. Directs the activities of the China Campus including implementation of approved administrative policies and procedures and coordination of system-wide support for faculty and students.

3. Helps to ensure the quality of international programs by providing leadership and supervision of personnel, encouraging participation in professional development opportunities for all personnel, and ensuring the provision of quality services and programming.

4. Establishes and monitors the budgets for each department, sets financial goals and outcomes for these programs, and serves as budgetary approver for ELI, IS, and Study Away.

5. Works with the directors of ELI, IS, and Study Away, University General Counsel, and other entities to ensure ethical practices are maintained in all international programs and services and to oversee the development of policies and guidelines.

6. Recruits new students by planning recruitment, advertising, and promotion strategies, planning and coordinating recruiting trips abroad, meeting with study abroad agents, calling on universities, high schools, and Fulbright Centers, and providing information to students, families, and agents through ongoing correspondence.

7. Ensures that international applications and admissions are processed promptly and properly by overseeing the International Services Office and assuring compliance with the guidelines of the University and NAFSA (National Association for Foreign Student Advisement): Association of International Educators.

8. Maintains communications with U.S. Consulates to assist international students in obtaining visas.

9. Assists in providing optimum services to international students and scholars by coordinating with appropriate University offices, administrators, and personnel to assure a smooth transition to living in the U.S.

10. Assists in enrollment management by maintaining statistical analyses of international student applications, admissions, and enrollments, monitoring retention rates of international students, and submitting periodic reports on the status of programs to University officials as requested.

11. Coordinates special events, both on and off campus, designed to enhance and promote intercultural awareness.

12. Supervises activities in the Morris Center and coordinates with other building occupants on issues related to facility maintenance and scheduling.

13. Promotes a positive image of the University through participation in community and professional organizations, represents the University at professional meetings and on community committees, and establishes and maintains credible relations with the campus and local communities as well as professional organizations.

14. Serves on designate University committees and task forces as requested.

15. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

16. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the Vice President of Research and Economic Development.

17. Contributes to the overall success of International Programs and its activities by performing all other duties as assigned.

SUPERVISON

The Associate Vice President for International Programs supervises managerial, professional, and administrative support staff and is supervised by the Vice President of Research and Economic Development.

OFFICE OF HUMAN RESOURCES

NOVEMBER 2011

JOB FAMILY 4

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 5 - 3300 Points: Knowledge of the principles and methods of an administrative, managerial, or professional field such as accounting or auditing, financial management, information technology, business administration, human resources, engineering, law, social sciences, communications, education, or medicine. Knowledge permits employee to supervise projects and/or departments using standard methods to improve administrative and/or line operations. Knowledge also permits employee to plan steps and carry out multi-phase projects requiring problem definition and modified techniques, to coordinate work with others, and to modify methods and procedures to solve a wide variety of problems. Knowledge at this level requires a Bachelor's or Master's degree with substantial related work experience, including up to two years of administrative or supervisory experience. Alternatively, this level may require a professional or clinical degree beyond the Bachelor's degree with moderate related work experience; knowledge requirements include significant levels of related work experience.

Factor 2: Supervisory Responsibility

Level 5 - 730 Points: Supervision of (a) several work teams or work team leaders, (b) a rather large group of operative, administrative support, or paraprofessional employees, (c) a work group involving direction of skilled technical employees, (d) professionals in technical and skilled areas, and/or (e) subordinate supervisory personnel. The incumbent performs a full range of supervisory responsibilities including the authority to hire, train, transfer, promote, reward, or discipline others. Supervision will likely be general rather than close supervision of others. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for work planning activities, staffing, and performance management as well as budgeting and planning functions.

Factor 3: Interactions with Others

Level 5 - 850 Points: Interactions are highly unstructured and incumbents are often required to resolve difficult and unstructured problems. Interactions are commonly with administrators, cost-center heads, high level committees, or external constituents in order to defend, negotiate, or resolve controversial and/or long-range issues and problems. Interactions occur in situations subject to divergent views, skepticism, resistance, uncooperative attitudes, and conflicting objectives. Interactions often require high levels of interpersonal skill and require the ability to influence, interrogate, or control others through debate, persuasion, or authoritative recognition and require strong analytical and decision-making skills.

Factor 4: Job Controls and Guidelines

Level 4 - 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated University objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues.

Factor 5: Managerial Responsibility

Level 6 - 3400 Points: Work involves primary accountability for key end result areas including the major projects, processes, or services of a cost center. Work activities affect a wide range of professional projects or administrative activities of the University, influence internal or external operations, and affect other administrators and a great many students, faculty, and/or staff. At this level, the incumbent may have primary authority for developing large budgets and distributing funds over a number of related functions.