TITLE Coordinator, Graduate Admissions
CLASSIFICATION NUMBER 1055
IMMEDIATE SUPERVISOR Dean, Graduate College
MAJOR ADMINISTRATOR Provost
The Coordinator, Graduate Admissions is part of the management team in the Graduate College, reviews and evaluates applications for admission to the Graduate College, determines initial eligibility for admission, and works as a liaison with academic departments in the admission process. The Coordinator, Graduate Admissions coordinates with program directors in the academic departments to improve workflow and streamline admissions processes. The Coordinator, Graduate Admissions communicates with prospective graduate students about program-specific and Graduate College requirements, materials that need to be submitted for admission, and their status in the admission process. The Coordinator, Graduate Admissions ensures the integrity of data in the computer-based admission system, processes admission decisions and assures that new graduate students have the appropriate status within the system and are able to register for classes.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Master’s degree is required.
Experience: At least one year of experience in higher education is required, preferably in admissions. Experience using the Banner student system is preferred.
Skills: Effective verbal and written communication skills, public relations skills, and proficiency with word processing, spreadsheet, and database applications are required. The ability to organize and manage projects independently is required. Effective supervisory and organizational skills are required. An understanding of databases is required. A record of inclusive conduct and evidence of multicultural skills in the workplace is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Facilitates the graduate student admission process by evaluating applications for admission according to the criteria established by the Graduate College and forwarding eligible applications to the colleges in a timely manner for evaluation and selection.
2. Updates and/or oversees the updating of the administrative business system with applicant and admission data, ensuring information is correct and current in order to facilitate various processes, such as the admissions and registration processes.
3. Assures the effective organization and use of applicant information by developing and coordinating the use of database resources to prepare various reports.
4. Assures coordination of admission activities between the Graduate College and the individual college’s graduate programs by acting as a liaison between the Graduate College and the colleges, establishing and maintaining effective communication channels, identifying and addressing problems, coordinating the roles of Graduate College and the colleges in the recruitment and admission process, and assuring effective communication of policies, procedures, and requirements.
5. Works with program directors to improve workflow and streamline the admission process for both the prospective student and the academic department by conducting surveys of currently enrolled graduate students about their experiences with the admission process, evaluating current processes, procedures, and workflows, and seeking opportunities to use technology to automate paper processes.
6. Serves as a liaison for applicants and the Graduate College by providing information, answering questions, researching information needed to resolve problems, and identifying opportunities to better serve the needs of applicants and the colleges.
7. Supports recruitment and retention efforts by assisting with planning and delivering orientation for graduate students, serving as an active participant in campus visits by prospective students, attending recruitment fairs as needed, and helping to plan activities and events that will enhance the connection between prospective students and current students and Missouri State University.
8. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Dean of the Graduate College.
10. Contributes to the success of the Graduate College by performing all other duties as assigned.
The Coordinator, Graduate Admissions is supervised by the Dean of the Graduate College and supervises Graduate Assistants, part-time employees, and student workers.
OFFICE OF HUMAN RESOURCES
REVISED OCTOBER 2011
JOB FAMILY 4
Factor 1: Professional Knowledge, Skill, and Technical Mastery
Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.
Factor 2: Supervisory Responsibility
Level 2 - 130 Points: Regular, but limited, supervision, training, or directing the work assignments of (a) small numbers of student, part-time or temporary workers, or (b) one or more permanent, full-time employees. The nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level typically does not include a full range of supervisory responsibilities, and supervisory duties typically do not consume a large portion of the work day.
Factor 3: Interactions with Others
Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.
Factor 4: Job Controls and Guidelines
Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.
Factor 5: Managerial Responsibility
Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.