TITLE Facilities Manager
CLASSIFICATION NUMBER 8877
IMMEDIATE SUPERVISOR Assistant Director of Facilities Management, Maintenance
MAJOR ADMINISTRATOR Director of Facilities Management
The Facilities Manager directs and manages the overall maintenance of all University-owned properties through supervisory personnel, skilled trades, and Maintenance General Mechanics assigned to the operation. The Facility Manager ensures that all University facilities are structurally sound, operationally efficient, well maintained, and safe. The work performance of tradesmen assigned to various Foremen is reviewed by the Facilities Manager, as well as by their respective foremen. The Facilities Manager assists the Assistant Director of Facilities Management, Maintenance in developing long range plans for upgrading mechanical and electrical equipment and develops, documents, and administers preventive maintenance programs for all mechanical and electrical equipment. The Facilities Manager assists with the development and documentation of the in-house commissioning of new buildings and retro-commissioning of existing buildings and provides support in administering the process. The Facilities Manager supervises the performance of emergency and routine maintenance on campus facilities and enforces federal regulations governing environmental protection, the handling of hazardous materials and hazardous waste, and the use of chemical substances and materials.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A high school diploma or the equivalent is required. Completion of an associate’s or technical degree in Construction, Project Management, Facility Management, or a related area from a post-secondary vocational or technical school is preferred.
Experience: At least six years of progressively responsible experience in the installation, construction, and maintenance of equipment, utilities, control systems and buildings is required. Supervisory experience is required.
Skills: Documented journeyman level skills in heating, ventilating, and air conditioning (HVAC), plumbing, or electrical systems are required. Supervisory and administrative skills are required. Computer literacy is required. Management and administrative skills and the ability to analyze, delegate, and organize are required. Exceptional customer service and interpersonal skills, as well as verbal and written communications skills, are required. Familiarity with Building Management Systems (BMS) and Computerized Maintenance Management Systems (CMMS) is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: Must be able to lift and transport materials and equipment weighing up to 50 pounds on a frequent basis and up to 100 pounds on an occasional basis. The position requires prolonged standing and frequent bending, stooping, and reaching on a daily basis. The position requires working in confined spaces. The position requires a full range of physical motion in order to operate manual and electrically-powered tools and electrical test equipment, to move throughout campus, including climbing stairs in all University buildings, and to work at heights. Work is performed indoors and out-of-doors, occasionally in environments that are dusty, noisy, or which could have work hazards. Some positions in this job classification (job title) are designated as essential employees who must report to work as scheduled when University offices are closed due to severe weather; the supervisor will communicate whether the particular position is considered essential and under what situations.
Other: This position is on-call, twenty-four hours a day and seven days per week. The scope of the position requires exposure to and use of chemicals, solvents, and cleaners common to mechanical work that may be hazardous and/or cause injury if specific instructions regarding their mixture, use, and disposal/storage are not properly followed. A valid Missouri driver’s license is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assists the Assistant Director of Facilities Management, Maintenance by developing departmental policies and procedures for assigned areas of responsibility, establishing priorities for scheduled mechanical and electrical services within the area of responsibility, administering preventive maintenance programs for facilities, inspecting facilities to determine repair or replacement needs, and supervising the performance of emergency and routine maintenance on campus facilities within the area of responsibility.
2. Helps to maintain a safe campus environment by ensuring all Fire Protection Systems such as fire panels, smoke/heat detectors, sprinkler systems, and pumps are maintained in accordance with the applicable National Fire Prevention Association (NFPA) regulatory requirements and industry standards and ensures all emergency generators/power systems, rigging systems, and elevators are properly maintained in accordance with industry standards and are operational at all times.
3. Assists the Assistant Director of Facilities Management, Maintenance regarding the improvement of University physical facilities by developing long range plans for upgrading electrical, mechanical, and structural systems and recommending replacement of mechanical shop equipment.
4. Minimizes institutional liability regarding the University’s compliance with federal regulations by interacting with the Director of Environmental Management to enforce policies, laws, and regulations governing environmental protection, the handling of hazardous materials and hazardous waste, and the use of chemical substances and materials.
5. Works with Procurement Services and Planning, Design & Construction as appropriate in developing bid specifications and contract documents for contract work to be performed, obtaining, reviewing, and analyzing estimates from reputable vendors, and preparing the bid tabulation sheets and associated paperwork to support the request.
6. Ensures that all foremen are provided appropriate direction, leadership, guidance, support, and training to enable the advancement of their knowledge and experience in the operations of the overall campus mechanical systems environment.
7. Ensures that the work performance of employees in the area of responsibility and maintenance zones or sections as a whole meet University standards and expectations and by spot-checking work in the field, evaluating the quality of the work performed, and coordinating with the Assistant Director of Facilities Management, Maintenance, the Utilities Manager, the foremen, and the Administrative Coordinator to develop management tools to evaluate personnel and trade-related performance.
8. Ensures that contracted mechanical services meet specified results by regularly meeting with the Projects Technician and/or inspecting the work performed and requesting or directing corrective action as appropriate.
9. Facilitates and fosters a team environment in cooperation with the Utilities Manager.
10. Participates in regularly scheduled meetings with the Energy Manager to recommend and assist the coordination of controls and energy usage within the area of responsibility.
11. Assists the Assistant Director of Facilities Management, Maintenance in developing a technically qualified staff by hiring qualified applicants, training employees to standards, and supervising and evaluating the performance of assigned personnel.
12. Enforces University rules and policies regarding employee conduct by advising all assigned employees about the University’s rules and policies on employee conduct, issuing verbal warnings and written reprimands for violations, and recommending progressive disciplinary action to the Assistant Director of Facilities Management, Maintenance as necessary.
13. Serves as a project manager and coordinates and sometimes, directly supervises, the performance of emergency and routine maintenance on campus facilities.
14. Assists the Assistant Director of Facilities Management, Maintenance in coordinating with Planning, Design & Construction to provide meaningful input during the design process, effective review of contract documents prior to award, interface throughout the construction phases to promote contract administration efficiency, followed by a thorough and complete transition of the facility to the Facilities Maintenance department.
15. Helps to reduce the likelihood of a disruption of services (i.e., heating, cooling, electricity) provided to the University campus and assures around-the-clock responsiveness to failures or emergency situations by assisting the Assistant Director of Facilities Management, Maintenance to anticipate requirements for exceptional maintenance efforts, assisting in developing appropriate contingency plans to respond to those needs and other emergency conditions, assisting in the coordination of contracted services beyond the capabilities of the University to handle, remaining available for on-call technical support for emergency responses, and assisting with efforts to restore the University environment to normalcy.
16. Focuses on customer needs and customer satisfaction, projects a positive customer service environment to both internal and external customers, and promotes and encourages an attitude of exemplary customer service and high integrity to all of the staff within Facilities Management.
17. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
18. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as assigned by the Assistant Director of Facilities Management, Maintenance.
19. Contributes to the overall success of the Facilities Maintenance by performing all other duties and responsibilities as assigned.
The Facilities Manager is supervised by the Assistant Director of Facilities Management, Maintenance, supervises the Maintenance Foremen (Academic, Residence Life, and Mt. Grove campus), and the Preventive Maintenance (PM) Coordinator, enforces University and departmental policies, and makes recommendations which are given particular weight regarding the hiring, firing, advancement, promotion, and other changes of status of those supervised.
OFFICE OF HUMAN RESOURCES
REVISED AUGUST 2016
JOB FAMILY 2
Factor 1: Educational Requirements of the Job
Level 2 - 100 Points: The job requires a high school diploma or equivalent.
Factor 2: Skill Requirements - Craft and Trade Skills
Level 5 - 1100 Points: This level represents journeyman-level skill in building trades or related areas requiring extended training and/or experience and considerable practical knowledge in a trade or technical area, or other skills requiring similar levels of training. Skill at this level normally requires six years of experience within the trade.
Factor 3: Managerial Responsibility
Level 6 - 750 Points: Supervision of a departmental work group involving highly skilled technical or complicated work. Supervision at this level involves the direction of skilled work, specialized tasks, or work of a complicated nature. This level is typical for managers who supervise other supervisors or a large group of paraprofessionals or professionals in technical and skilled areas. Supervision at this level includes a full range of supervisory responsibilities including responsibility for staffing and performance management as well as budgeting and planning functions.
Factor 4: Guidelines
Level 4 - 150 Points: Administrative policies and procedures are available in general terms, but employee uses initiative and creativity in deviating from past practices to develop new methods or policies. Employee must exercise judgment in interpreting the intent of guidelines, methods, procedures, and processes to achieve objectives is left up to the incumbent.
Factor 5: Contacts
Level 5 - 350 Points: The purpose is to influence or motivate others to engage in negotiation regarding common, everyday issues. Contacts may be with students, coworkers, or the general public, may be moderately unstructured, and may involve persons who may be uncooperative or who have opposing objectives. Contacts at this level require considerable interpersonal skill, particularly in persuasion, negotiation, and conflict resolution.
Factor 6: Work Environment
Level 3 - 70 Points: The work area involves moderate discomfort and/or risk such as operating heavy machinery or dangerous equipment, or frequent exposure to hazardous materials. Alternatively, the work area may be subject to environmental discomfort such as poor ventilation. Loud noises, and/or extremes of heat or cold. The work often requires wearing protective gear that may be uncomfortable. The nature of the work environment may produce moderate levels of stress.
Factor 7: Physical Demands
Level 3 - 100 Points: Work requires continuous moderate with some strenuous physical exertion including standing, climbing, crawling, and regular lifting of objects over 50 pounds.
Factor 8: Responsibility for Facilities and Resources
Level 4 - 100 Points: At this level would be jobs in which the incumbent has the primary responsibility for the security of one or more facilities and the safety of the public within the facility. Jobs at this level might also involve total responsibility for the security and operation of expensive equipment used by others. Consequences of error would likely result in high risk of injury or death to self, other employees, or the public, and/or major damage to University assets.
Factor 9: Complexity
Level 5 - 1000 Points: The work involves varied duties requiring many different and unrelated processes and methods applied to a broad range of activities or substantial depth of analysis, typically for an administrative and professional field. Decisions regarding what need to be done include areas of uncertainty in approach, methodology, or interpretation and evaluation processes resulting from such elements as continuing changes in programs, technological developments, unknown phenomena, or conflicting requirements. The work requires originating new techniques, establishing criteria, or developing new information.