2401 Assistant Director, Citizenship and Service-Learning

CLASSIFICATION Exempt

IMMEDIATE SUPERVISOR Director, Study Away and Citizenship and Service-Learning

MAJOR ADMINISTRATOR Associate Provost

GENERAL FUNCTION

The Assistant Director, Citizenship and Service-Learning assists in the coordination of all Citizenship and Services Learning activities.  The Assistant Director, Citizenship and Service-Learning assists the Director in recruiting participants to the program, promotes the scholarship of civic engagement, and supports publication and dissemination of outcomes of civic engagement activities.  The Assistant Director, Citizenship and Service-Learning assists the Director in providing support to faculty for the incorporation of service learning into the classroom experience.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A Master’s degree is required.

Experience: One year of administrative experience in higher education is required. Experience in collaborating with local public and private not-for-profit agencies is required.  Experience working with faculty is required.  Familiarity with college student life issues is preferred.  A commitment to the maintenance of academic integrity in service-learning experiences is required. Teaching experience and syllabi development/review experience is preferred.  Experience coordinating international community engagement experiences is preferred. 

Skills: Strong oral and written communication skills as well as excellent interpersonal skills are required.  Computer literacy is required.  Organizational, management, and supervisory skills are required.  A record of inclusive conduct and evidence of multicultural skills in the workplace are preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Supports the public affairs mission of the University by assisting in the development of opportunities for students to engage in the community and supporting faculty in the pedagogy of service-learning.

2. Assists the CASL Director to ensure that the Citizenship and Service-Learning program achieves its stated goals by recruiting and supporting the participation of high quality teaching faculty, community partners, and interested students.   

3. Assists with training and support for participating faculty in course development and supports the Service Learning Faculty Fellows, CASL Research Stipend program, International Service-Learning, and Service-Learning and the First Year Experience.

4. Recruits and solicits the participation of high quality teaching faculty in the pedagogy of service-learning.

5. Ensures compliance with Faculty Senate actions and Service Learning guidelines by coordinating material review and meeting the objectives established by the CASL Oversight Committee.

6. Facilitates the successful participation of students in the service-learning program by providing information to prospective service-learners, providing orientation, training, and advisement to service-learners, and solving problems related to the service-learning experience.

7. Oversees assessment of faculty, students, and community partners.

8. Promotes undergraduate research beyond the CASL Research Stipend program.

9. Communicates the success of the Citizenship and Service Learning program and civic engagement both internally and through national recognition applications.

10. Helps to ensure the effectiveness of the Citizenship and Service Learning program by assuring effective communication between the community partners, faculty, and the service-learners.

11. Identifies and supports collaborations with other campus offices to promote community engagement and create development opportunities for students and faculty.

12. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

13. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of Citizenship and Service Learning. 

14. Contributes to the overall success of the Citizenship and Service Learning program by performing other essential duties and responsibilities as assigned or directed.

SUPERVISION

The Assistant Director, Citizenship and Service-Learning is supervised by the Associate Director of Citizenship and Service Learning.  

OFFICE OF HUMAN RESOURCES

FEBRUARY 2011

Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 3 - 1500 Points: Entry-level knowledge of the principles, concepts, practices, and methods of an administrative, managerial, technical, or professional specialty. Knowledge permits employee to carry out basic recurring tasks and routine portions of assignments or to carry out less demanding professional elements of assignments in professional or technical areas including accounting or auditing, financial management, business administration, human resources, law, engineering, science, or medicine, while gaining familiarity with the University's policies and goals, business practices, and/or accounting systems. This level of knowledge permits the employee to schedule and carry out the steps of a limited operation or project, or to complete stages of a multi-phase project. Alternatively, knowledge at this level might also permit the employee to carry out recurring tasks and routine assignments requiring moderate experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty. Knowledge requirements may also include a limited amount of related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with a moderate level of additional related work experience or a non-specific Master's degree requirement with some related work experience.

Factor 2: Supervisory Responsibility

Level 1 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 3 - 250 Points: The purpose of interactions is to advise or counsel others to solve recurring and structured problems, and/or to plan or coordinate work efforts with other employees who are working toward common goals in situations where relationships are generally cooperative. Interactions are moderately structured and routine and may involve employees in different functions, students, and/or the general public. These types of interactions require normal interpersonal skills.

Factor 4: Job Controls and Guidelines

Level 2 - 250 Points: The employee carries out a group of procedures using the general methods and desired results indicated by the supervisor. Typically, standard operating procedures, handbooks, and/or reference manuals exist for most procedures, but the employee must select from the most appropriate of several guidelines and make minor adjustments to methods. Unforeseen situations are normally referred to others for resolution. Assignments are related in function and objective, but processes, procedures, or software varies from one assignment to another. Based on the assignment, the employee uses diverse, but conventional, methods, techniques, or approaches. Employees in jobs at this level may perform work that is moderately complex, but normally performed within a fairly narrow and specific functional area.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.