661 S. John Q. Hammons Parkway
Springfield, Missouri 65807
(417) 836-5240 -- Business
(417) 836-5772 -- Information Line
(417) 836-7678 -- Ticket Office
Ticket Information -- Ticket information for all events at HSC can be obtained from the HSC Box Office. The HSC Box Office is located at the Main Entrance at 661 S. John Q. Hammons Parkway. HSC Box Office hours of operation: 10 a.m.-6 p.m. Monday through Friday. Summer hours 10 a.m.- 5 p.m. Hours during weekends and holidays to be announced. Call (417) 836-7678 for ticket information.
Doors Open -- The doors to HSC are generally open to the public one hour prior to the scheduled game time.
Guest Service Center -- The HSC Guest Service Center is located in the Main lobby. Upcoming event information and arena information can be obtained at the Guest Service Center. Lost and found articles can be turned in to the HSC Guest Service Center. See the representative at the Guest Service Center for any question you may have regarding HSC.
Smoking/Tobacco -- HSC is a tobacco free facility. Guests may use designated smoking areas outside of the building.
Special Access -- Disabled patron seating is located in sections A, E, J, N as well as the platforms located in the Main and Northeast lobbies. Special access features of HSC include convenient entries, parking, accessible restrooms, drinking fountains, elevator access and TDD and volume enhanced telephones. In addition, service animals are permitted at HSC. HSC requires at least one week's notice of any disability accommodation (other than seating) in order to serve the needs identified. Please notify your ticket seller at the time of purchase of any special accommodations required.
Restrooms -- Restrooms are located in each of the four lobbies of HSC.
Food and Drink -- Cans, bottles, coolers and plastic beverage containers are not permitted inside HSC. Food and beverages may not be brought into HSC. Medical exceptions are permitted. Alcoholic beverages are strictly prohibited from HSC and University property.
Cameras and Video -- Cameras and video cameras generally are permitted subject to the approval of the event producer. Video cameras are not allowed during concerts.
Concession Stands -- Concession stands are located in each of the four lobbies of HSC. Water fountains are also located in each of the four lobbies.
The BearWear Shop -- Bears fans can purchase official Missouri State University apparel at The BearWear, located in the Northwest Lobby. The BearWear Shop is open during most athletic events.
Telephones -- Pay telephones are located in each of the four lobbies.
Lost and Found -- All found items should be turned over to an HSC Service Representative. To claim a lost item report to the Guest Service Center located in the Main lobby.
Public Safety -- Patrons are encouraged to familiarize themselves with the exits closest to their seat. In the event of an emergency, patrons must be ready to respond to instructions from HSC representatives immediately. Emergency announcements may be made over the public address system during most events.
Building Maps -- Building maps are located in each of the four lobbies. These detailed maps can help answer any questions you may have regarding HSC.