Hospitality and Restaurant Administration
HRA Faculty
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Dr. Melissa Dallas HRA Department Head Professor PROF 434 417-836-4223 MelissaDallas@MissouriState.edu
Melissa Dallas joined Missouri State University in August 2008, coming from Florida Atlantic University in Boca Raton, Florida, where she served as Director of the Hospitality and Tourism Management Program in the College of Business.
Dr. Dallas holds a Juris Doctorate from the University of Toledo, a Master of Business Administration from Bowling Green University, and a Bachelor of Science in Business Administration from Bowling Green University.
Melissa is a highly sought after expert in food service and lodging operations in the U.S. and internationally. Dallas has an extensive publication record with prominent publications in books, refereed journal articles, trade articles, and international publications.
A leader in the educational and business arenas, she has held leadership positions in the International Council on Hotel, Restaurant, and Institutional Education (Past President), state hospitality associations, and educational and business boards.
Dr. Dallas has received numerous awards and honors including Distinguished Teacher of the Year from the College of Business at Florida Atlantic University.
Melissa is very active in civic and community activities, serving on numerous boards and committees. |
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Dr. Carl D. Riegel Professor PROF 431
Dr. Carl D. Riegel is the former Chair of and a Professor in the Department of Industry Studies in the College of Business Administration at Florida Atlantic University.
An authority on management development and executive education in the hospitality industry, Riegel has developed a variety of executive education programs in the United States, Canada, Latin America, and Asia. Carl also has extensive hospitality and tourism industry experience including positions as a hotel general manager, purchasing manager, retail operations manager for an airport concessionaire, consultant and more recently as director of operations for a small limited service hotel chain. Riegel has an extensive publication record and has also conducted extensive research on the international front. Carl has been actively involved in community service over the span of his career and he has held international, national, and regional leadership roles in professional organizations for hospitality and tourism education. |
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Dr. Dan Crafts
Associate Professor
PROF 439
836-5059
Office hours: 8:00 a.m. - 9:00 a.m. M, T, W, Th, F or by appointment.
Courses Taught: Lodging Management, Bar and Beverage Management & Hospitality Human Resource Development.
Highest Degree: Doctorate, Occupational and Adult Education, Oklahoma State University.
Research Interests: Hospitality Human Resource Development, Entrepreneurship, Alcoholic Beverage Management.
Latest Journal Acceptance: Crafts, D. (2007). Reassessing Career Advancement Obstacles for Women in the Hospitality Industry. The Consortium Journal of the Hospitality and Tourism Industry. (11), 2.
Honors/Awards: Heinz Graduate Fellow; University of Texas Moot Corp Fellow
Personal highlight: First grandchild - granddaughter Olivia Brooke Hayden
Hobbies/Interest: Boating and baseball
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Abigale Ehlers, MS
Instructor
PROF 441
836-6762
Office hours: 10:00 a.m. - 11 a.m. M, W, F or by appointment
Courses Taught: Restaurant Management - “Carrie’s”; Dining Service Management, Senior Seminar, and Management by Menu
Highest Degree: Concentration & Institution Master in Education, focus: Adult Education. Drury University, Springfield, MO
Research Interests: Green hospitality practices, Key competency identifiers for hospitality recruiters
Latest Journal Acceptance: Hein, S., Ehlers, A.S. &Grand M.A. (2006) An Examination into the Customer Service of U.S. Hospitality Programs in the Initial Stages of Student Recruitment. The Consortium Journal of Hospitality and Tourism, 11 (1).
Honors/Awards: Missouri State University 2005 Excellence in Community Service Award.
Hobbies/Interest: Yoga, Gardening, Cooking.
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Melanie Grand, MS
Assistant Professor
PROF 447
836-6042
Courses Taught: Introduction to Hospitality Leadership, Safety and Sanitation, and Quantity Foods
Highest Degree: MSEd in Biology from Southwest Missouri State University
Research Interests: Historical impact of foods and beverages on world events, food safety, Trends in American foods, Ethics in Hospitality, Product development using local Alternative crops, Carbon footprint of Food
Latest Journal Publications: Hein, S., Ehlers, A., and Grand, M. (2006). An examination into the customer service of U.S. hospitality programs in the initial stages. The Consortium Journal of Hospitality and Tourism Industry, 11 (1).
Honors/Awards: “Most Inspirational” from the Missouri State University Greek Life System. 2007
“Most Knowledgeable” from Missouri State University Greek Life System. 2006
Alpha Sigma Alpha award for Devotion to teaching. 2007
Alpha Delta Pi award for Service and Dedication to the students. 2007
Made a Difference Award, University Student Alumni Association. 2006
Hobbies/Interests: Collecting unusual facts and objects, food, gardening, artistic endeavors.
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Stephanie Hein, MBA
Instructor
PROF 436
836-5159
Courses Taught: Advanced Hospitality Leadership, Analyzing Financial Performance in Hospitality Operations, Principles of Food Preparation, and Dining Service Management
Highest Degree: Currently working on Ed.D. in Educational Leadership and Policy Analysis, University of Missouri
MBA with an emphasis in management, Missouri State University
Research Interests: Leadership in Higher Education Institution, Transformational Leadership Practices, “Green” practices in the Restaurant Industry
Latest Journal Publication: Hein, S., Ehlers, E., and Grand, M. ( 2006). An examination into the customer service of U.S. hospitality programs in the initial stages. The Consortium Journal of the Hospitality and Tourism Industry, 11 (1).
Honors/Awards: Living Learning Community Fellow, Missouri State University
Hobbies/Interest: Traveling, Boating and Water Skiing
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