HRA Faculty - Hospitality and Restaurant Administration - Missouri State University

Hospitality and Restaurant Administration

HRA Faculty

	Dr. Melissa Dallas, J.D. HRA Department Head Professor Formerly Director, Hospitality and Tourism Management Program, Department of Industry Studies - Florida Atlantic University, College of Business - Boca Raton, Florida. Dr. Dallas holds a Juris Doctorate from the University of Toledo, Master of Business Administration - Bowling Green University and a Bachelor of Science in Business Administration- Bowling Green University. Melissa is a highly sought after expert in food service and lodging operations in the U.S. and internationally. Dallas has an extensive publication record with prominent publications in books, refereed journal articles, trade articles and international publications. A leader in the educational and business arenas, she has held leadership positions in the International Council on Hotel, Restaurant, and Institutional Education (Past President), state hospitality associations, educational and business boards. Dr. Dallas has received numerous awards and honors including Distinguished Teacher of the Year from the College of Business at Florida Atlantic University. Melissa Dallas is very active in civic and community activities serving on numerous boards and committees.
	Dr. Carl D. Riegel, Ph. D. Professor Dr. Carl D. Riegel is the former Chair of and a Professor in the Department of Industry Studies in the College of Business Administration at Florida Atlantic University. An authority on management development and executive education in the hospitality industry, Riegel has developed a variety of executive education programs in the United States, Canada, Latin America, and Asia. Carl also has extensive hospitality and tourism industry experience including positions as a hotel general manager, purchasing manager, retail operations manager for an airport concessionaire, consultant and more recently as director of operations for a small limited service hotel chain. Riegel has an extensive publication record and has also conducted extensive research on the international front. Carl has been actively involved in community service over the span of his career and he has held international, national, and regional leadership roles in professional organizations for hospitality and tourism education.
	Dr. Dan Crafts, Ph. D. Associate Professor PROF 439 836-5059 DanCrafts@missouristate.edu Office hours: 8:00 a.m. - 9:00 a.m. M, T, W, Th, F or by appointment. Courses Taught: Lodging Management, Bar and Beverage Management & Hospitality Human Resource Development. Highest Degree: Doctorate, Occupational and Adult Education, Oklahoma State University. Research Interests: Hospitality Human Resource Development, Entrepreneurship, Alcoholic Beverage Management. Latest Journal Acceptance: Crafts, D. (2007). Reassessing Career Advancement Obstacles for Women in the Hospitality Industry. The Consortium Journal of the Hospitality and Tourism Industry. (11), 2. Honors/Awards: Heinz Graduate Fellow; University of Texas Moot Corp Fellow Personal highlight: First grandchild - granddaughter Olivia Brooke Hayden Hobbies/Interest: Boating and baseball
	Abigale Ehlers, MS Instructor PROF 441 836-6762 AbbeEhlers@missouristate.edu Office hours: 10:00 a.m. - 11 a.m. M, W, F or by appointment Courses Taught: Restaurant Management “Carrie’s”; Dining Service Management, Senior Seminar, Management by Menu in the spring. Highest Degree: Concentration & Institution Master in Education, focus: Adult Education. Drury University, Springfield, MO Research Interests: Green hospitality practices, Key competency identifiers for hospitality recruiters Latest Journal Acceptance: Hein, S., Ehlers, A.S. &Grand M.A. (2006) An Examination into the Customer Service of U.S. Hospitality Programs in the Initial Stages of Student Recruitment. The Consortium Journal of Hospitality and Tourism, 11 (1). Honors/Awards: Missouri State University 2005 Excellence in Community Service Award. Hobbies/Interest: Yoga, Gardening, Cooking.
	Melanie Grand, MS Assistant Professor PROF 447 836-6042 MelanieGrand @missouristate.edu Courses Taught: Introduction to Hospitality Leadership, Safety and Sanitation, & Quantity Foods Highest Degree: MSEd in Biology from Southwest Missouri State University Research Interests: Historical impact of foods and beverages on world events, food safety, Trends in American foods, Ethics in Hospitality, Product development using local Alternative crops, Carbon footprint of Food Latest Journal Publications: Hein, S., Ehlers, A., and Grand, M. (2006). An examination into the customer service of U.S. hospitality programs in the initial stages. The Consortium Journal of Hospitality and Tourism Industry, 11 (1). Honors/Awards: “Most Inspirational” from the Missouri State University Greek Life System. 2007 “Most Knowledgeable” from Missouri State University Greek Life System. 2006 Alpha Sigma Alpha award for Devotion to teaching. 2007 Alpha Delta Pi award for Service and Dedication to the students. 2007 Made a Difference Award, University Student Alumni Association. 2006 Hobbies/Interests: Collecting unusual facts and objects, food, gardening, artistic endeavors.
	Stephanie Hein, MBA Instructor PROF 436 836-5159 StephanieHein@missouristate.edu Courses Taught: Principles of Food Preparation, Dining Service Management, and Co-instructor of Carrie’s Restaurant Management Highest Degree: Currently working on Ed.D. in Educational Leadership and Policy Analysis, University of Missouri MBA with an emphasis in management, Missouri State University Research Interests: Leadership in Higher Education Institution, Transformational Leadership Practices, “Green” practices in the Restaurant Industry Latest Journal Publication: Hein, S., Ehlers, E., and Grand, M. ( 2006). An examination into the customer service of U.S. hospitality programs in the initial stages. The Consortium Journal of the Hospitality and Tourism Industry, 11 (1). Honors/Awards: Living Learning Community Fellow, Missouri State University Hobbies/Interest: Traveling, Boating and Water Skiing
	Dr. Marvel Maunder, Ph.D. Assistant Professor PROF 442 836-6938 MarvelMaunder@missouristate.edu Office Hours: 2:00 p.m. - 4:00 p.m. M, W ; 1:00 p.m. - 2:00 p.m. T, Th or by appointment Courses Taught: Hospitality Marketing, Hospitality Finance, Housekeeping, Casino Operations Highest Degree: Ph.D., Human Sciences Education, Texas Tech University, Lubbock, Texas Research Interests: Casino Operations, Indian Gaming Honors/Awards: President, Board of Governors for Eta Sigma Delta, international Honorary for Hospitality Students. Scholarship for new faculty in Regional ICHRIE (Kansas, Oklahoma, Arkansas, Missouri) named in my Honor: The Marvel Maunder Young Educator Award Recognizing Teaching Excellence Hobbies/Interest: Travel, Reading, Sports
	Teresa M. Mace Visiting Instructor for the Fall semester of 2007 and Spring of 2008. Ms. Mace has served as Per Course Faculty at MSU since her recruitment to the University in the Fall of 2006. Highest Degree: She received her Master In Education, Human Services from Drury University in August 2005 Ms. Mace began her teaching career when she was invited to assist Ozarks Technical Community College administration in the development of the lodging and culinary programs at Ozarks Technical Community College, Springfield Campus in 1998. She taught there as Per Course Faculty in the Hospitality Program from 1998 through 2004 and was appointed by the Board of Trustees to serve on the Hospitality Management Advisory Board from 1999 to 2001. Ms. Mace’s professional development includes holding an active Missouri Real Estate Brokers license from 1998 to the present. She holds Life & Health insurance licenses in nine states including Missouri. Her Consulting Practice focuses on working with issues related to improving the hospitality industry and resolving business practice issues. Achievements in the field of Hospitality Education include recognition awards from the American Hotel & Lodging Educational Institute for her contributions to the advancement and support of training and education in the hospitality industry in the areas of Human Resource Mgt., Marketing, and Lodging. She has served as a volunteer on numerous Springfield Boards, most recently The Springfield Landmarks Preservation Trust Board. Ms. Mace and her husband, Jim Mace, own and operate J M Marketing, Inc. and Mace & CO, LLC as well as several other business entities, and previously owned and operated a successful restaurant in the Springfield area. Her professional memberships include the Society for Human Resource Management, the National Association of Realtors, Missouri Association of Realtors, Missouri Independent Agents Association, Ozark Trails Board of Realtors, and Missouri Telecommunications Industry Association.