Professor Crafts has been a member of the HRA faculty since 1993. Prior to joining MSU, he held faculty positions at Oklahoma State University and at Carl Albert State College in Poteau, Oklahoma. Crafts teaches courses in lodging management, facilities management, beverage management, and human resources. He has substantial industry experience and has held positions as a general manager of a Cork N’ Cleaver Restaurant, a conference center general manager, and a multi-unit kitchen manager. He is certified by the American Hotel and Lodging Association in human resource management, hotel front office operations, and bar and beverage management. He also holds the designation of Certified Food Service Executive from the International Food Service Executive Association.
Dan has made significant intellectual contributions to hospitality scholarship. These include peer reviewed articles, book chapters, and presentations at professional conferences. His work centers on a variety of topics ranging from career advancement obstacles for women to distributor selection techniques for institutional food service operators. His current interests include responsible alcohol service and bed and breakfast marketing strategies. Crafts also organizes a research symposium each spring for undergraduate students from Midwestern hospitality programs.
Professor Crafts is involved in a variety of university, professional, and industry outreach activities. He regularly conducts workshops for aspiring bed and breakfast owners and has twice received commendations from the Oklahoma State Legislature for public service. He is active in the Springfield Hotel and Lodging Association and is a member of International Council on Hotel, Restaurant, and Institutional Education, International Association of Conference Centers, Bed and Breakfast Inns of Missouri, Professional Association of Innkeepers, and the International Society of Wine Educators.