Missouri State University

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Financial Services 

Security of Customer Information

This program is designed to set standards for developing, implementing, and maintaining reasonable administrative, technical, and physical safeguards to protect the security, confidentiality, and integrity of customer information.

Purposes:

To ensure the security and confidentiality of customer information;

To protect against anticipated threats to the security and/or integrity of customer information;

To guard against unauthorized access to, or use of, customer information that could result in harm or inconvenience to any customer; and

To comply with the Gramm-Leach-Bliley Act and the related rules put forth by the Federal Trade Commission.

Definitions

I. Program Coordination

This section identifies the offices and individuals responsible for coordinating this program and reviewing and updating the program over time.

II. Risk Assessment & Safeguards

There is an inherent risk in handling and storing any information that must be protected. Identifying areas of risk and maintaining appropriate safeguards can reduce risk. Safeguards are designed to reduce the risk inherent in handling customer information. The Federal Trade Commission has identified four areas to address:

  1. Employee Management & Training
  2. Information Systems
  3. Managing System Failures
  4. Services providers

III. Appendices

  1. Legal References
  2. Missouri State University’s FERPA Policy
  3. Selected Missouri State University Information Technology Policies
  4. Missouri State University Policy for Maintaining the Security, Confidentiality & Integrity of Customer Information