2012 Building Coordinator Manual

Updated June 2012

Table of Contents (click title to link to desired section)

Quick References

Work Management Center

Key Control

Facilities Maintenance

Campus Construction Team


Planning, Design and Construction

Space Management

Custodial Services


Environmental Management

Grounds Services

Helpful phone numbers

Work Management Center - 836-8400

Environmental Management - 836-8334

Facilities Management Administration -836-6865

Safety & Transportation (Police) - 836-5509

Utility Emergencies/Outages - Days: 836-8400; After-hours and weekends: 836-5133

Helpful Web sites

Missouri State Home Page - http://www.missouristate.edu/

Facilities Management Home Page - http://www.missouristate.edu/facilities

Building Coordinators Handbook - http://www.missouristate.edu/assets/facilities/BldgCoordManual.pdf

Event and Meeting Services - http://www.missouristate.edu/conferences/

Custodial Services - http://www.missouristate.edu/facilities/39721.htm

Emergency Coordinators - http://www.missouristate.edu/environmental/31631.htm

Planning, Design & Construction - http://design.missouristate.edu/

Grounds Services - http://www.missouristate.edu/facilities/39739.htm

Key Control Web Page (policy) - http://www.missouristate.edu/safetran/7691.htm


Online Key Request Form - https://www.secure.missouristate.edu/Key/KEY0010.asp

Project Request Form - http://www.missouristate.edu/facilities/7978.htm

Work Management/iService Request - http://physicalplant.missouristate.edu/

Building coordinators and alternates serve as an important liaison between occupants of their building and various campus service and support units, including Facilities Management, Missouri State’s Safety and Transportation and Environmental Management departments. Facilities Management relies on coordinators to notify building occupants of events (e.g. planned utility outages, road closings, maintenance and construction) that may affect them.

Building coordinators and alternates are appointed by deans and/or, directors and/or department heads, and are usually available in their building during regular working hours. Coordinators and alternates should provide their home telephone numbers in the event of an after-hours, building-related emergency.

Safety and Transportation and Facilities Management should be contacted as soon as possible when new coordinators or alternates are appointed.

 A Building Coordinator list is published annually.  Updates should be reported to Billy Tharp at Safety & Transportation. 

 Each of the following sections contains instructions, procedures and contact information relating to the responsibilities below.

Your important liaison responsibilities:

• Report emergencies occurring in the building

• develop a list of special equipment affected by utility emergencies

• serve as a point of contact during campus emergencies

• assure emergency preparedness

• report occupational health and safety concerns to Environmental Management

• disseminate pertinent construction and maintenance information to building occupants

• assist in scheduling repair and renovation projects

• update space-utilization reports

• report unauthorized construction activity

 This booklet is compiled with the cooperation of Facilities Management, Administrative & Information Services, Environmental Management, and MSU Safety and Transportation. We hope you find it useful. A PDF version of the handbook can also be accessed on the Internet at http://www.missouristate.edu/assets/facilities/BldgCoordManual.pdf

Our sincere THANKS for all of your efforts as building coordinators and alternates!

Bob Eckels, Director, Facilities Management

Don Clark, Director, Safety & Transportation

Ken McClure, Vice President, Administrative and Information Services

Facilities Management Organization

Facilities Management is a department within the Administrative and Information Services Division. The University mission is to produce educated persons.  The Facilities Management mission is to provide a quality learning environment through effective facilities planning, service, maintenance, repair, and construction.

General Service Information

One of the basic responsibilities of Facilities Management is the maintenance, operation and protection of campus facilities and infrastructure.  Facilities Management must be aware of the condition of the physical facilities, and because of safety and legal considerations, must approve all alterations or additions to any structure or ground area – from hanging a bulletin board to renovating a building.  All changes to the physical structure of any building must be made by Facilities Management, under its supervision, or with its approval.  All utility system connections (water, sewer, electrical, gas, or steam), either in or out of buildings must be made by Facilities Management personnel or licensed professionals under the supervision of Facilities Management.  All work plans and completed alteration/construction work must be reviewed and approved for compliance with codes and established policies by Facilities Management and/or the University Architect/Campus Planning.

Facilities Management is comprised of three primary work areas:  Custodial Services, Grounds Services, and Facilities Maintenance.  Work Management provides the link between Facilities Management and the campus community.

Work Management

The Facilities Work Management Center can be reached by the following methods:

-          Phone contact via 6-8400

-          Campus mail at Work Management, STMA

-          Fax via extension 6-5288

-          E-mail  WorkManagement@missouristate.edu

-          Web page: http://physicalplant.missouristate.edu

The Work Management Center is located in the Central Stores and Maintenance, 945 E. Grand, Springfield, MO  65897.

The Work Management Center Staff is available 7:30 A.M. - 4:30 P.M. and is responsible for receiving, prioritizing and routing of routine maintenance requests and dispatching out maintenance emergencies. All questions should be routed to the Work Management Center (WMC)  for processing, and they will contact the appropriate service area for a response to your questions.

When making service requests or when routine building maintenance needs arise, Facilities Management encourages building users to submit work requests on-line through use of the iService Desk.  This system enables us to provide better services to our customers by assuring complete and accurate information is provided.

After hours, please call the Power House at 836-5133.

The Facilities Work Management staff is here to ensure that all University faculty, staff and students are comfortable in their environment. WMC staff members are trained personnel who are in direct radio contact with our technician personnel. WMC can answer most of your questions or direct you to the appropriate person. Work Management Center automates and assigns customers' work requests. Approximately 4,250 maintenance requests are processed monthly. WMC staff also acts as University liaisons notifying our customers of building system shutdowns.

WMC provides delivery of all FM services. The WMC will log the request and forward it to the appropriate work group.

Work requests, service calls and inquiries may be submitted in the following ways:

  1. Via the iService Desk computer system.   A tracking number will be provided by the system upon entry and will be referenced for communication related to the work request. 
  2. Called into the Work Management Center at 6-8400 (emergencies)
  3. Faxed to the Work Management Center at 6-5288
  4. Mailed to the Work Management Center at STMA 103
  5. Delivered directly to the Work Management Center located at 945 E. Grand

For questions regarding your work order, contact the Work Management Center at 6-8400.


Work requests should be submitted through iService Desk.  If the request is for a charge that the department would be responsible to pay for, the person requesting this needs to have signature authority for the department’s accounting numbers/FOAPAL.  If they are entering it for another department, they should include the approving departmental email or other written documentation showing they have been given permission to enter this work request.

When I submit a work request what information will be needed?

To Open Work Request: Please submit only one issue per request

  • Click Submit Work Request
  • Select a Campus then click the  button
  • Select a building then click the  button.
  • Fill out the form completely. Insure all fields marked with an * are completed or you will not be able to submit the request.
  • When the form is filled out push the submit button.
  • You will see a request number. Print or copy this number down for reference.
  • To submit additional requests, click the back button and change the information. Click the submit button to receive your next request number.

 To find out the status of your request:

  • On the left side of the screen under Search by Number choose request.
  • Type in the request number in the field provided.
  • Click the  button to search.
  • You will then see the current status of your request. If the request has been accepted a work order number is provided.
  • Click the work order number to view work order detail and the current status.

 The Work Management Center will then review the request, and if there are any questions, will call the contact person listed on the customer request for clarification.  Based on existing workloads priorities may be changed.  The shops will schedule the work to be done. 


Key Control

Keys are distributed on campus according to the terms listed below.  The term key or keys refers to mechanical keys and electronic keys. All keys remain the property of the university. Reproduction of a university key is forbidden.

Key Requests (Mechanical)

Key requests for individual faculty, staff, and students are requested electronically by use of Key Request Form (located in My Work Resource area of the My Missouri State web page). Requests must be approved by the Dean, Department Head, Director or Vice President.  

There is no key deposit.  All key requests must be processed and approved at least two weeks prior to the desired issue date.

Departments that have special access or key control requirements may need to establish internal procedures to meet those requirements (e.g. Safety & Transportation, Facilities Management, Health Services/Pharmacy, research areas, etc.). The Director of Safety & Transportation and the Director of Facilities Management have the authority to review any special needs before proceeding, or to refuse the issue of a key if guidelines are not met.

Key exchanges and reproduction of keys are not permitted.

University identification is required for key pick up.  Multiple keys will not be issued to individuals or departments.

Key Pickup

The key requestor will be contacted when the key is ready.  Keys may be picked up at the west entrance of Central Stores and Maintenance.  The key holder will be required to sign a Key Agreement stating they will be responsible for their key(s).  Keys may be picked up (in person) ONLY by the Key Holder. A picture ID is required to pick up keys.

Lock Change Requests Lock change requests may be requested through the iService Desk – normal work request procedure.  This request must be approved by the Dean, Department Head, Director or Vice President who has authority over the area and must be accompanied by the account number to be charged.

A thorough review of the area affected by the lock change is completed before the change is made to avoid compromising anyone who may need access to the area.

All lock change requests are subject to refusal when the change impacts access by maintenance personnel or campus police.

Returning Keys

Individuals leaving the university, or transferring to another department, must return keys to the Key Control Office located at Facilities Management, Central Stores & Maintenance. Individuals are responsible for their keys until they are returned to Key Control.  If you entrust your keys to another person, this does not relieve you of the financial responsibility for them.  The individual will receive a receipt indicating the keys that have been returned when brought to Key Control. Safety and Transportation and the Registrar will be notified if individuals who are leaving have not returned their keys.  If a student does not return keys, transcripts will be held until the keys are returned. 

Lost Keys

Safety and Transportation, Facilities Management Key Control, Building Coordinator and the appropriate department head will be notified when an employee has lost his/her keys. A charge will be assessed for EACH lost key prior to the issuance of a new key. The replacement process is the same as outlined in "How to Request Keys", but requires the signature of the dean, director, or vice president. Replacement charges will be assessed for each lost key and must be paid before a replacement key will be issued. Additional charges could be imposed if re-keying or reprogramming is required.

Electronic Access (BearPass Card) Door Control

Doors under the control of the BearPass Card system will allow access to only those people identified in writing to the BearPass Card office or responsible departmental staff member. The dean, vice president or those identified by the dean or vice president responsible for a building, are also responsible for identifying those who will have access outside of regular hours.

  • Departments authorizing building access must complete the BearPass Card Access Authorization Form.
  • The list provided to the BearPass Card Office must include name, BearPass number, start date, stop date and type of access. Full access is 24 hours per day, 7 days per week. A point of contact from the department should be noted on the list.
  • The list must be in the BearPass Card Office by 10 a.m. the day before access is to begin. Instructions for obtaining the authorization form are described in the next paragraph. This is the only form that will be accepted by the BearPass Card office.
  • If no suspend date is provided the person is assumed to be full time faculty or staff and will have access until it is revoked in writing, or the faculty or staff member retires or is terminated. 

Campus security officers and others designated for administrative purposes or safety and maintenance of the buildings will have access to all doors that have a BearPass Card reader attached.



Maintenance work is necessary to keep all state-owned facilities in good repair and operating condition.  This work includes maintaining, operating, and repairing utility and building systems (electrical, heating, ventilation, air conditioning, and plumbing).  It also includes maintaining and repairing basic components of campus buildings (foundations, walls, roofs, stairs, ceilings, windows). Preventive maintenance is a critical function of the Facilities Maintenance unit.  Maintenance does NOT include new work or alterations.

Maintenance services are generally rendered without charge to E&G departments.  Examples of maintenance services are:

  • Maintenance of all structures, utilities, distribution and building systems, catch basins, fire hydrants, street lights, elevators and other building components.
  • Maintenance of basic room features such as walls, floors, ceiling surfaces, lighting, windows, doors and door hardware, and other basic items as may have been installed in the room as a basic feature (i.e. coat racks).
  • Maintenance and replacement of broken locks.
  • Maintenance and repair of sidewalks.

Maintenance services take priority over Non-Maintenance Services.


Good judgment on the part of individuals is an important determining factor of what is an actual emergency. Any disaster, unusual occurrence, utility malfunction, or equipment failure that presents imminent danger to life, limb or property is an emergency and should be reported immediately to Facilities Work Management.


Non-Maintenance services are those performed by Facilities Management on special request, and funded by the requesting department.  Facilities Management will either perform Non-Maintenance services or serve as an agent in obtaining the requested services from private contractors.

Examples of NON-maintenance services are:

  • Installation and repairs to departmental equipment.  This includes any equipment not needed to support the occupancy of a building.  This includes laboratory equipment, growth chambers, etc. These are a departmental responsibility.
  • Accessory room features including projectors, projection screens, teacher stations, furnishings, and such other accessory items as may have been installed in the room that are not required for building occupancy or fire and life/safety purposes.  The maintenance, repair, and replacement of all accessory items are the responsibility of the department assigned to the space.  This includes classroom spaces.
  • Fabrication, installation, and repair of teaching aids.
  • Furnishings, without exception, are a departmental responsibility.
  • Painting offices and other non-public areas over and above current levels.
  • Locks and keys for non-permanent or special objects such as file cabinets, cupboards, changes in equipment function. Change locks/cores at departmental request. 
  • Remodeling of assigned areas as requested by departments.
  • Set-up (trash bins, tables and chairs, electrical and structural) for special events, meetings, workshops, seminars, etc.
  • All services provided to University auxiliary and other campus-related non-state funded organizations.
  • Hang bulletin boards and pictures.
  • The change of such features for reasons other than normal wear (i.e. painting to change color) is the responsibility of the department assigned to the space.

Charges for NON-maintenance services are actual costs for the work accomplished which includes labor and materials.

Work for Auxiliary or Other Campus-Related Non-State Funded groups is not budgeted by Facilities Management. 

Zone Maintenance Program

The university utilizes a zone maintenance program to address emergencies, preventive maintenance and other minor maintenance issues within buildings.  

Preventive Maintenance

Preventive Maintenance is a program in which wear, tear and change are anticipated and continuous corrective actions are taken to ensure peak efficiency and minimize deterioration. It involves a planned and controlled program of systematic inspection, adjustment, lubrication, replacement of components, as well as performance testing and analysis of operation equipment.

Programmed Maintenance

While similar to Preventive Maintenance, Programmed Maintenance addresses other facility features; such as, interior and exterior architectural finishes, roofs, walk and roadways, parking facilities, landscaping/grounds and custodial operations.

Priorities for Area Mechanics Responsibilities

  1. Emergencies – respond to and take necessary action to alleviate condition.
  2. Walk through equipment rooms daily using audio and visual inspection.
  3. Repair or initiate repair of items discovered during walk through.
  4. PM tickets – perform preventive maintenance tasks.
  5. Routine work order tickets – perform routine maintenance tasks.
  6. Customer service – check with contact person weekly, etc.
  7. Departmental requests and projects – assist with pre-scheduled/funded activities.
  8. Other duties assigned by supervisor.

Painting Services

It is the responsibility of Facilities Maintenance to paint University facilities. A priority list of areas in need of painting is maintained and work scheduled, as staffing and resources permit. Requests for repainting areas, outside the normal schedule, or changing room colors may be made through an iService Request and will be charged to the requesting department. Planning, Design & Construction staff will work with users to select paint colors from a standard palette of colors.

Departments or users may not do their own painting.
This is to assure compliance with and enforcement of hazardous materials handling and disposal regulations and to maintain appropriate University conditions, appearance and quality of workmanship.  

Self-Help Exception:  With prior planning and an appropriate request, self-help painting may be permitted.  Such requests should be processed through Work Management and will be referred to Maintenance for a response. 

Examples of non-billable service include: 

  • Removal of graffiti
  • Painting public areas such as corridors, classrooms, and restrooms
  • Painting handrails and light poles

Billable services are those where new work or work on non-facility items are accomplished. Examples include: 

  • Painting departmental equipment
  • Painting furniture
  • Painting offices
  • All renovation work

Contact x8400 for services.

 Electrical Service

The university owns and operates a complex electrical infrastructure to serve campus.  Power is purchased and distributed throughout campus via an underground high-voltage system. The university’s electricians maintain the high-voltage distribution, as well as the building electrical systems.

Examples of non-billable service include: 

  • Circuit breaker replacement
  • Outlet repair
  • Street light repair
  • Exterior building light repair
  • Light fixture repairs, including ballast replacement

Billable services are those where new work or work on non-facility items are accomplished. Examples include: 

  • Installation of additional outlets or relocating existing outlets
  • Installation of dedicated circuits or special voltage
  • Installation or repair of department-owned equipment
  • Installation of additional light fixtures
  • Connecting department-owned furniture and equipment
  • All renovation work
  • Standby for Special Events

Please contact x8400 for services. 

Plumbing Service

Plumbing services are provided to maintain the interior and exterior plumbing for campus.

Examples of non-billable service include: 

  • Repair and maintenance of all plumbing (pipes and fixtures) integral to the building operating system
    • Leaky faucets, drains, and pipes
    • Clogged drains in sinks, toilets, urinals and floor drains
  • Repair of drinking fountains
  • Repair of tanks, valves, traps, heat exchangers, etc.

 Billable services are those where new work or work on non-facility items are accomplished. Examples include: 

  • Installation or removal of plumbing fixtures 
  • Repair of plumbing problems related to departmental equipment (i.e. autoclaves, air systems)
  • Installation or repair of department-owned equipment  
  • All renovation work

Please contact x8400 for services.

HVAC Service

Heating, Ventilation, and Air conditioning technicians play a vital role in maintaining comfort on campus. They provide services from repair up to and including work such as complete overhaul of a building’s heating and cooling system. 

Examples of non-billable service include: 

  • Repair of air conditioning units
  • Repair of heating and cooling units
  • Temperature adjustments
  • Air compressor repairs
  • Maintaining air handling equipment

Billable services are those where new work or work on non-facility items are accomplished. Examples include: 

  • Installation or repair of department-owned equipment, including growth chambers, refrigerators, ice machines, etc.
  • All renovation work

Please contact x8400 for services. 

Carpentry Service

Carpentry service involves repair to existing building architectural components. 

Examples of non-billable service include: 

  • Repair of existing doors, doorstops and hinges
  • Repair of horizontal and vertical blinds
  • Repair to moldings, baseboards and weather stripping
  • Replacement of handrails
  • Repair of damaged walls and ceilings
  • Replacing damaged windows

Billable services are those where new work or work on non-facility items are accomplished. Examples include: 

  • Installation of window blinds
  • Installation or relocation of wall-mounted shelves, new chalkboards and dry erase boards
  • Placement or pictures, plants and minor wall items
  • Construction of bulletin boards
  • Repair of furniture
  • Relocation of wall shelves
  • All renovation work

Requests to initiate renovation work shall be submitted by use of the Project Request Form (PRF) found on the following web page.  (http://design.missouristate.edu/Documents/StandardFormsandTemplates/Project Request Form.pdf

Please contact x8400 for services. 

Campus Construction Team

In order to provide high quality work at internal rates, the Campus Construction Team exists to complete construction-related projects that are smaller in scope than those contracted out.  The Team is able to complete work at a favorable rate and in close cooperation with the client.  

A Project Request Form (PRF) must be initiated by the requestor in order to start the process.  Planning, Design & Construction and/or a representative of Maintenance will visit the site to understand the general scope and exact location of the work requested. 

If the project is within the parameters of work that can be managed by this Team and properly funded, a preliminary sketch or drawings will be developed and estimates made for the requestor.  A time table will be set and upon written approval by the requestor, the project will be authorized to move forward.  A pre-construction meeting date will be set. 

Regular communication will occur between the Campus Construction Team and the designated Customer Contact.  The client and project manager will do a 95% Substantial Completion Review.  And, at the completion of the project a walk through with the client will occur at which time a punch list will be developed if there is any remaining work to be done. 

At the completion of all work, a final walk through will be conducted, photos will be taken and as-build’s will be documented for the changes in the space. 

All work performed by the Campus Construction Team is considered billable. 


The Work Management Center (WMC) must be contacted for all elevator trouble calls. Facilities Management maintains special contract arrangements on maintenance and standby repair service for all campus elevators. Contact the WMC who will coordinate the most expedient response.

Telephones installed in elevators are linked directly to the Missouri State’s Safety & Transportation Department who will respond in the event of an emergency. 

Emergency Elevator Phone Information: Elevator Emergency Phones all call Missouri State Safety & Transportation Office (417-836-5509)

Non-Billable services include regular preventative maintenance performed during normal business hours:

• Annual inspections (e.g. weight capacity, evaluation of speed, wait time, travel time,

  cables, hydraulics, etc.)

• Regular maintenance (e.g. hydraulic fluids, regular computer diagnostics and

  upgrades, cleaning of the pit, replacement of light bulbs in cab and buttons, etc.)

Billable services include:

• Maintenance on elevators provided to auxiliary units or affiliated departments

Contact the Work Management Center (WMC) for questions, or to request service.

Planning, Design & Construction

The Office of Planning, Design & Construction is responsible for the development of physical environment on campus.  This responsibility starts with the development of the long-range master plans and visioning guides for all campuses of the Missouri State University system and continues through the development and completion of construction projects.

For physical changes to work areas or buildings — floors, walls, ceilings, lighting, brickwork, roofing, electrical, plumbing, sheet metal work, etc. — contact D&C. This department’s design project managers will assess your needs, determine the scope of the project, provide an estimate, and assist in the preparation of a Project Request Form (PRF) for initiating the project.   http://design.missouristate.edu/Documents/Documents.htm

With over 88 years of combined experience, our professional staff’s knowledge can help you find the best products and services available.  Services that can be provided include:

• Programming, needs analysis, and space planning

• Space plan drawings of your space with layout ideas and suggestions

• Setting up the installation of all furniture and finishes

• Selection of furnishings and finishes in accordance with University standards and the

  installation of items listed below but not exclusive to:

 *Paint/Wall covering


 *Window Treatment

 *Furniture/Fixture (FFE)

 Project Success Tips

 To make sure that time is used efficiently; please have the following information gathered before meeting with Planning, Design & Construction staff:

 • Determine your total scope of work

• Know your budget

• Know your schedule

• Be prepared to answer questions concerning the needs of the people that will be using the space

Space Management Contact Information

Email:    KristaBassen@missouristate.edu

Office Location:   Room 104 Carrington Hall                              

Office Phone:    417-836-4999   Office Fax:  417-836-4550

Web Address:   http://www.missouristate.edu/SupportServices/

This office is a member of the Administrative Services team.

The primary mission of Space Management is to:

  • provide comprehensive facilities planning assistance to all units of the University, ensuring maximum utilization of physical space resources for both academic and administrative units, pursuing the common goal of producing educated persons.

To fulfill this mission the primary goals of Space Management are:

  • provide research, coordination, logistics support, and execution of all facilities location/relocation activities,
  • conduct annual campus-wide facilities audit providing analysis of administrative and academic space utilization to assist in facilities resource planning and management,
  • coordinate for the Space Management Task Force, the timely processing of all requests for facility additions, modifications, and utilization changes,
  • negotiate and manage lease agreements for all off-campus facilities,
  • manage and administer the university's facilities management database.     

All requests for additional space, modification to existing space, or changes to the specified use of space begins with a Facilities Request Form (FRF). You may submit your request on-line or print off the form and return through campus mail.

Custodial Services

Custodial Services strives to provide a clean, safe, healthy, and attractive environment for the students, faculty, staff, and visitors of Missouri State University.  Sixty-eight (68) custodians are divided between two shifts, with the majority of custodial service provided between 11:00 p.m. – 7:00 a.m. 

Contact Information

Email:   CustodialServices@MissouriState.edu

Office Location:   945 E. Grand, Rm 134
                               Springfield, MO  65897

Office Phone:    417-836-5265

Office Hours:  Monday – Friday, 8:00 a.m. – 5:00 p.m.

Web Address:   http://www.missouristate.edu/facilities/39721.htm

Custodial Cleaning Frequency

The following cleaning standards should be expected for the Academic Campus.  Areas are listed in order of cleaning priority.   Non-billable.

Custodial Service is committed to using all available resources to provide the highest quality services possible.  To achieve this, the following cleaning frequencies have been developed.

Room Types

(click below to view cleaning frequency charts)

Restroom/Locker Room Cleaning Frequency

Classroom/Auditorium Cleaning Frequency

Library/Lounge Cleaning Frequency

Lab Cleaning Frequency

Public Circulation Cleaning Frequency

Office Cleaning Frequency

Kitchen, Break Room Cleaning Frequency

Conference Room Cleaning Frequency

Exterior Entrance Cleaning Frequency

Last updated:  March 31, 2012

Should there be concern that spaces are not cleaned per these frequencies, you are encouraged to call the Custodial Services office at 836-5265. Please provide the following information:  NAME, BUILDING, SPACES IN QUESTION, and SPECIFIC CONCERN

Billable Services include administration, labor and supplies/equipment and delivery (if applicable) for the following:

  • Custodial cleaning services for events
  • Custodial set-up services for events
  • Carpet cleaning beyond the scheduled frequency for cleaning
  • Upholstery cleaning beyond “spot” cleaning
  • Supplies ordered by departments for “special use”


Recycling services are provided for most University-owned campus buildings. Recycling programs are primary managed by the University Sustainability Coordinator, Facilities Grounds Services and/or Custodial Services, depending on the material being recycled and the location. Recycling in the residence halls is handled by Residence Life.  For detailed information regarding accepted commodities, services special events or to request recycling services or recycling container(s) please contact the Custodial Services Office at 417-836-5265 or Grounds Services Office at 417-836-5963. For more information, you can visit Missouri State Sustainability website, http://www.missouristate.edu/sustainability/ or contact the Sustainability Coordinator at 417-836-3108


  • Provide an environmentally safe campus for students, faculty, staff and visitors to learn, work and participate in activities and entertainment.
  • Maintain compliance with all local, state and federal environmental laws and regulations.
  • Provide opportunities for students, staff, faculty and area citizens to learn more about recycling, reuse and waste reduction both on campus and at home through campus publications, on-campus awareness activities, and a dedicated webpage.
  • Provide best management practices to ensure that storm water discharging from the campus is of an acceptable quality to protect the surface and groundwater of the Ozarks.

If you have any questions about recycling cardboard, paper, plastic, or aluminum cans, please contact Custodial Services at 836-5265.  For other items such as batteries, e-waste, printer cartridges or other recyclables, please contact Jeff Brown, University Sustainability Coordinator, at 836-3108.

For information about the Residence Life recycling policy, please contact Residence Life and Services at 836-5536.

What Kinds of Paper Can Be Recycled?

All types and colors of paper may be recycled. This includes office paper (white, colored, computer, notebook), newspapers, phone books, magazines, paper bags, paper towel and toilet paper tubes, egg cartons, and envelopes (those with plastic windows are okay).

Paperboard (flat, pressed, stiff paper used in cereal boxes, for example), is not the same as cardboard. While both are made of durable paper products, paperboard is made up of one layer while cardboard is made of two layers connected by a corrugated paper layer for strength. Paperboard can be placed into paper recycling bins for collection.


Paper can be placed in the large maroon "paper" collection containers located in the hallways of each academic and administrative building. 

Large quantities of paper can be taken to the recycling dumpster located in Lot 22, just east of the Custodial Offices at 1003 Normal Street. (Arrangements must be made in advance to access the locked dumpster, please call 836-5265.)  Large quantities of paper may be picked up by Custodial Services upon request.


All types of cardboard may be recycled. However, it is requested that severely soiled (grease, etc.) cardboard not be placed in the recycling container. For material to be considered cardboard, it must have a layer of corrugated paper sandwiched between two other layers of material.


Cardboard may be placed in the cardboard recycling dumpster. (The cardboard must be flattened before it can be deposited.) The cardboard collection container is located at the north end of the University Stores and Maintenance building.

Large quantities of flattened cardboard may be picked up by Custodial Services upon request.

Plastic bottles and aluminum cans may be placed together in the same recycling containers.

These materials may be placed in the collection containers labeled "Aluminum Cans" or "Plastic Bottles" located in the hallways of each academic and administrative building. 

Environmental Management

Contact Information

Email:   environmentalmanagement@missouristate.edu

Mailing Address:

Environmental Management
Missouri State University
901 South National Avenue
Springfield, MO65897

Office Phone:  417-836-8334

Web Address:   http://www.missouristate.edu/environmental

Mission Statement

Environmental Management’s mission is to protect the health of the students, faculty, staff, and area citizens, prevent pollution, and maintain compliance with all local, state and federal environmental laws and regulations.  All Missouri State campuses will be pro-active in waste reduction and in the proper handling, control, and disposal of hazardous waste, hazardous materials, and other pollutants.  The University endeavors to protect the environment of the Ozarks by fully complying with applicable laws and regulations, and being a good steward of the resources provided for its use.


  • Provide an environmentally safe campus for students, faculty, staff and visitors to learn, work and participate in activities and entertainment.
  • Maintain compliance with all local, state and federal environmental laws and regulations.
  • Provide opportunities for students, staff, faculty and area citizens to learn more about recycling, reuse and waste reduction both on campus and at home through campus publications, on-campus awareness activities, and a dedicated webpage.
  • Provide best management practices to ensure that storm water discharging from the campus is of an acceptable quality to protect the surface and groundwater of the Ozarks. 

Grounds Services

Mission Statement

The primary goal of Grounds Services is to provide a safe, clean, and aesthetically pleasing landscape amid the 236 acres that comprise the Springfield campus of Missouri State University. We strive to maintain a comfortable campus environment for faculty, staff and students to learn, live, work and play.

Contact Information

Email:   GroundsServices@MissouriState.edu

Office Location:   945 E. Grand
                               Springfield, MO  65897

Office Phone:   417-836-5963

Office Hours:  Monday – Friday, 7:30 a.m. – 4:00 p.m.

 Web Address:   http://www.missouristate.edu/facilities/39739.htm

 Non-billable services performed during normal business hours include:

  •  Mowing and trimming
  • Flower bed maintenance
  • Tree care and planting
  • Outdoor trash pickup
  • Snow removal

Billable services include:

  • Normal services performed outside of standard business hours
  • Event set up and support