What to Expect

Contact the Office for Institutional Equity and Compliance to schedule an initial appointment to discuss your concerns.

By Phone

To set up an appointment or complete the complaint intake form by phone please contact us.

Office: 417-836-4252
Toll Free: (877) 967-8636 or
TTY: 417-836-3257

 We normally set aside an hour to speak with you. When you visit us, we will ask you to describe your situation and your view of what is going on, so that we can fully understand the situation. There is no need to bring evidence or documentation to your appointment, since at this point there is no need to prove anything. You are permitted to bring in a person for support purposes during your visit with us. We simply ask that you notify us of your intent prior to your scheduled meeting.

We will listen to identify the issues as we hear them.  Then we will discuss with you what options are available, and as much as possible, allow you to choose which options seem to be most helpful and appropriate for you. 

 

Please read theOffice for Institutional Equity and Compliance Complaint Procedures for additional information.