Missouri State University

Appendix F: Relationship with Law Enforcement/First Responders and Training Campus Public Safety

All Faculty and Staff as First Responders

Issues

  • Change the academic workplace culture. Understanding that both faculty and staff will most likely be the first line of defense in a situation.
  • Provide the necessary guidance, training, and support for the cultural shift.
  • Heighten awareness and level of responsibility.
  • Focus on prevention and response to situations.
  • Emphasize prevention through the reporting of information to law enforcement and superiors.
  • Develop a "Community Policing" culture within the organization.

Solutions

  • Define the roles and responsibilities of Faculty and Staff; specifically those in leadership roles in administrative offices and classrooms (day and evening classes).
  • Develop policies and procedures to establish a "Designated or Mandated" Reporter Program.
  • Establish procedure for reporting information to law enforcement and chain of supervision.
  • Develop and implement training programs to support faculty and staff as part of the "First Responders" team.
  • Include training requirement as part of New Hire Orientation Process.
  • Include information about the Emergency Response Plan in class syllabi as a requirement.

Challenges

  • Investment of resources needed to support the training to include time, personnel, costs, and materials for initial programming and on a continuous basis.
  • Budget.
  • Current limitation of internal/resources.
  • Specialized training that may need to be outsourced or contracted.

Cost

Prepare Training

$14,000 for initial certification

Individual classes for 30 people $600 - $1300 per session.

New Hire Orientation
  • Online Training: $1600
  • Brochure: $1500 initial costs for distribution and New Hires (2yrs). Reoccurring costs for any updates and on an annual basis after implementation.
SHARP’s (Self Defense) Training

Expand number of offerings based on demand. Cost per class is $480.00 for 20 participants. Available to Faculty, Staff, and Students.

Timeline

Initiate discussions September ‘07 for implementation in either Spring or Fall ‘08 for Mandated Reporter program.

Prepare Training Program – Spring ‘08

Online Training Program Fall ‘08

Brochure – Spring ‘08

Information added to welcome letter Fall ’07 referring to Safety’s site for ER.

There are 8 sessions scheduled for FY08 starting September 07.

Key University Personnel Training

Issues

  • Additional training for University personnel who serve in leadership roles, as emergency managers, or as response personnel:
    • Safety Officers.
    • Emergency Response Task Force.
    • Administration- Department Head level and up.
    • Key faculty and staff designated in the Emergency Response Plan
    • Building Coordinators
  • Knowledge of the University’s Emergency Response Plan

Solutions

  • Conduct drills and tabletop exercises on a regular basis.
  • Educate the university community on the Department of Safety and Transportation’s responsibilities during emergencies
  • Coordinate and organize National Incident Management System (NIMS) training for key personnel.
  • Conduct joint training exercises with Springfield Police, Greene County, and other local agencies.
  • In-service training for the Department of Safety and Transportation’s responsibility during emergencies.
  • Conduct table-top training.
  • Conduct annual exercises to test plans
  • Key personnel read and familiarize themselves with the document

Challenges

  • Resources for providing continuous training and conducting exercises on an ongoing basis.
  • An added requirement for the University and supporting agencies.

Cost

8,000 for classroom sessions if grant money is not available to support training through SEMA. No outside costs for Online Training courses.

Timeline

Course syllabi referring students to Safety’s Emergency Information Page effective Spring 08. Use the Standard, Student E-Bulletin, & Student Senate to relate information as deemed appropriate for this Fall semester.; Student Senate to relate information as deemed appropriate for this Fall semester.

Start 10/07 through 10/08 for initial process. Provide ongoing training for new hires as needed.

Safety and Transportation Officers

Issues

  • Focus on prevention and response to situations.
  • Emphasize prevention through the reporting of information to law enforcement and superiors
  • Inability for direct communication with outside emergency response agencies
  • Lack of automated "Lead Tracking System/Record Management System", to help manage data of daily events and track activities of "first responders" in a crisis situation
  • Limited communication capabilities between different levels of law enforcement in the response to a crisis.
  • Lack of recovery process for attending officers, employees, and organization
  • Familiarize outside visiting response agencies with the campus layout, policies, and facilities.
  • Management of a mass infiltration of outside first response agencies that relocate to the campus area in support of a crisis.

Solutions

  • Utilization during tabletops and exercises.
  • Establish a program that provides the layout and response procedures to outside emergency response agencies.
    • Emphasis would be to first utilize officers/agencies already familiar with campus (i.e. Springfield Police Substation and Public Safety) at first incident.
  • Conduct joint training exercises with Springfield Police, Greene County, and other local agencies.
  • Conduct tabletop exercises.
  • Purchase "Lead Tracking System/Records Management System", to be utilized as a record management system to track incidents and activities on a daily basis/ during a crisis to assist with crime analysis, response time, and resolution.
  • Establish a means by which to have Interoperability Communication with Federal, State, and local level agencies.
  • Establish a process with community support groups as part of the recovery phase
  • After action report process for exercises, drills, and incidences
  • Pros and cons for internal development versus purchased programs through a vendor.
  • Time factor
  • Limitations on sharing of information based on current laws (i.e.FERPA)

Cost

  • $250,000 +
  • See Communications Subcommittee Report for systems and costs.

Timeline

  • Dependent on funding - January 2008

Additional Issues for Consideration by Emergency Response Task Force

  • Designated reporter for students.
  • Sharing of information on students among University law agencies
  • Communication Plan for sharing information with the press and local community