Legal Information

Individuals often call the CDR looking for specific information about the law and/or their rights. Although we cannot give legal advice or counsel, we do let people know where they can find answers to their questions. The following links may help you find the information you need.

General information

Landlord-Tenant Law in Missouri , by the MO Attorney General's Office

Know Your Rights, by the MO Attorney General's Office

Legal Services of Southern Missouri Public Law Library Online

www.consumer.gov, a one-stop link to a broad range of federal information on consumer issues.

Missouri Bar Public Information Brochures - includes links to over 50 brochures on Probate Law, Family Law, Business Law, Consumer Law, and more

Springfield agencies

Better Business Bureau of Southwest Missouri
Phone:(417) 862-4222
205 Park Central East, Ste. 509, Springfield, MO 65806 -1326
Email: info@springfield-mo.bbb.org

Springfield Missouri Attorney General's Office
Phone: (417) 895-6567
Springfield State Office Building, 149 Park Central Square, Suite 1017, Springfield, MO 65806

Legal Services of Southern Missouri
Service offering free legal aid and advice to qualified individuals.
Phone: (417) 881-1397or 1-800-444-4863
Springfield office: 2872 S. Meadowbrook, Springfield MO 65807

State agencies

Attorney General's Consumer Protection Hotline
Phone:1-800-392-8222
Hotline for consumer complaints, to dispute a company's service, merchandise, or bill, or to request a landlord/tenant law booklet. You also can check for complaints already on file.

Attorney General’s Office
Get complaint forms from Web site.
No Call Hotline
Toll-free 866-662-2551
Decrease telemarketing calls to your home.

Crime Victims' Compensation Program
573-526-6006
800-347-6881
Provides financial assistance to violent-crime victims or their dependents.

Department of Health and Senior Services
Elder Abuse Hotline: 800-392-0210
Investigates reports of abuse, neglect or financial exploitation.

Division of Finance
573-751-3242
Handles complaints about mortgage bankers, debt collection and harassment, credit bureaus, payday and title loan stores and other lenders.

Department of Insurance, Consumer Affairs
Hot line: 800-726-7390
Handles complaints regarding insurance companies and will verify credentials of insurance sales representatives.

Public Service Commission
800-392-4211
Manufactured housing hot line: 800-819-3180
Investigates complaints against public utilities and manufactured housing (such as mobile homes) defects.

Office of Chief Disciplinary Counsel
573-635-7400
Processes complaints against attorneys in Missouri.

Secretary of State
Securities, Investments:
800-721-7996
Toll-free hot line handles complaints and inquiries about stockbrokers, broker-dealers and investments.
General inquiries: 573-751-4153
Provides information on registrations of corporations, fictitious names and benevolent organizations.

Federal agencies

Americans with Disabilities Act Information Line
www.ada.gov 800-514-0301 TTY: 800-514-0383
Provides information on federal guidelines for the disabled.

Federal Trade Commission
Toll-free 877-FTC-HELP (877-382-4357)
TDD-TTY: 866-653-4261
Federal consumer protection agency.

Federal Information Center
800-FED-INFO (800-333-4636)
Provides phone numbers and general information about federal agencies and programs.

Labor Department, Wage & Hour Division
Toll-free: 866-487-9243
Kansas City district: 913-551-5721
St. Louis district: 314-539-2706
Handles wage disputes.

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