Missouri State University

About the CRC's Peer Mediators and Conflict Coaches

Any Missouri State student may apply to serve as a peer mediator or conflict coach in the CRC program. Those who are selected receive special training in the mediation process, and in conflict coaching, to prepare them to help their fellow students manage conflict and learn effective conflict resolution skills.

In January of 2011 the CDR provided training for 18 students from across campus in mediation and conflict coaching skills. These students come from different program and backgrounds, and each has expressed a strong desire to help other Missouri State students address their conflicts.

CRC student volunteers

Through the CRC program students learn conflict skills that are vital for ethical leaders and apply these skills to help their fellow students, as well as the campus and surrounding community.

Would YOU Make a Good Peer Mediator or Conflict Coach?

Students who are selected to serve as peer mediators or conflict coaches learn valuable skills that not only allow them to serve their fellow students, but that are useful in their personal life and valued by future employers.

Wonder if you'd make a good mediator? Well, a good mediator is:

  • Comfortable with conflict
  • Able to be neutral
  • Non-judgmental
  • A patient listener
  • Flexible
  • Able to maintain confidentiality

For more information on how you can become a peer mediator or conflict coach, contact the CDR at 417-836-8831 or at CDR@MissouriState.edu.

Contact Information

Physical Address: Missouri State University, Park Central Office Building room 212, 117 Park Central Square, Springfield MO (View a map of the CDR's downtown location.)

Mailing Address: Missouri State University, Center for Dispute Resolution, 901 S. National, Springfield MO 65897

CDR Phone: (417) 836-8831

Fax: (417) 836-8288

E-mail: CDR@MissouriState.edu

CDR Staff

Charlene Berquist, Director, Center for Dispute Resolution; Professor, Department of Communication
Heather Blades, Associate Director, Center for Dispute Resolution
Janelle Thacker, Kristin Gearhart, and Becky Saunders, Graduate Assistants
Taylor Friedli, and Cassie Kite, Student Workers