“Once a relationship is established, advising can truly begin.”

The National Academic Advising Association's (NACADA) Faculty Advisor Training Package identifies three content categories essential to effective advising: conceptual, informational and relational.

 Conceptual involves understanding the roles and expectations of advising or the concept of “my job, your job” in the advising relationship.

 Informational promotes knowledge of the policies, procedures, programs and the appropriate use of campus resources.

 Relational elements are the qualities and skills an advisor must demonstrate when relating to advisees. (Kerr, 1996, p. 20)