Frequently Asked Questions

Do I have to have 40 hours completed each year in order to keep my scholarship?

You need to have your 120 hours completed before the start of your senior year.  When renewing your scholarship for the 4th year, Financial Aid will verify that you have completed the 120 hours of service and that your hours are verified.


How do I know how many service hours I have completed?

You should be able to view the service hours you have completed at any time on your Campus Link profile using the "custom" time setting in the upper right corner of the screen.

I am missing hours on Campus Link. I should have more hours than the new format is reflecting.

The transition to the new Campus Link format has created a few issues with hours transferring successfully. Please download the PDF forms from your previously approved submissions and attach them to an email to be sent to The PDF files should be accessible through Campus Link> My Involvement> Submissions. Once you have sent the documents, you will receive instructions on what the next step is.


I have submitted hours on Campus Link, but it says I have submitted zero hours. What is going on?

Be sure to change the time setting in the upper right corner of the screen to reflect the time you have been submitting hours. If this does not resolve the issue contact


I am looking for service opportunities, can you tell me what I should do?

If you have not already signed up for the community opportunities newsletter you should consider doing so. The community opportunities newsletter lists the volunteer opportunities that are sent to the Community Involvement and Service office. The newsletter also provides information on how to get involved and contact information for further questions. You can sign up for this by texting “MOSTATE” to 22828, or by visiting


My hours keep getting denied. What am I doing wrong?

Be sure to follow the guidelines for submitting service hours. The description section of the submission should include all of the information outlined in the Guide to Submitting Service hours. The guide can be found here:


There is no option to submit service hours on my Campus Link profile.

Using the search magnifying glass in the upper right corner of the Campus Link home page search the organization or scholarship you are submitting for. On that organization’s page there should be a blue button under the name, “join organization.” Once you have joined the organization you will be able to submit service hours under that organization.


If I donate blood, how many hours does that provide me in service?

You will receive one hour of off campus service for giving blood, regardless of the time you actually spend giving blood.